Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL has an exciting opportunity for a Facilities Coordinator to support our client Capital One’s facilities in Plano, TX.

Please note that we are currently working Tuesday-Thursday in the office, and Mondays and Fridays at home. This is subject to change. You must be available to work on-site full-time if needed.

The Facilities Coordinator will be a key contributor to a high-visibility corporate account. If you pride yourself on providing exceptional customer service and you want to join a large company that offers growth, hit that apply button!

Here is some of what you will be doing:
Act as a liaison to Jones Lang LaSalle support services and other account team members and ensure the delivery of committed services and overall satisfaction with Jones Lang LaSalle's performance.

Assist with the CMMS (Computerized Maintenance Management System) to create
and upkeep work orders with technical staff, vendors, or other service providers.

Support work order completion, closeout, and customer acknowledgment of
fulfillment.

Assist with badging process and process-oriented tasks, and lend assistance associated with all building services as needed.

Provide support for meetings and conference room reservations, as needed and
directed.

Act collaboratively to solve problems and resolve spontaneous and unique
situations

Ensures appropriate follow-up with customers

Demonstrate leadership, responsiveness, and creativity in finding solutions for
service delivery.

Read and understand the applicable Service Level Agreements, and help achieve the
Key Performance Indicators, and score favorably on the client satisfaction surveys.

Seek to continuously improve processes, systems, and overall client satisfaction

Provide direction/information to vendors, facilities staff, and service providers as
required to ensure excellent coordination/execution of work within a client environment with minimal disruption.

Here is who we are looking for: Professionals with:
A high school diploma or GED

Knowledgeable in Google Suite including Excel and google sheets

The ability to maintain professionalism under stressful situations, and plan and manage work under time constraints.

Superior customer service skills and orientation

Strong organizational skills and collaborative style

Preferred but not required:
Facilities management experience is preferred

A bachelor’s degree is preferred

Schedule: Monday – Friday 8:00 a.m. – 5:00 p.m.
Pay $20-22/HR depending on experience
Location: Plano, TX

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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