Family Services Case Manager - Adult Service Coordinator
Job description
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.
SOME (So Others Might Eat) is currently seeking a full-time Family Services Adult Case Manager - Adult Service Coordinator within our Family Services department located at Knoll Place in NE Washington, DC.
Position Description: The Family Services Case Manager/Adult Service Coordinator provides case management and support services for adults and children living in Family Housing. Also, develops and coordinates programming for adults on life skills and personal and professional development.
Covid-19 Considerations: In alignment with DC Health, COVID-19 vaccinations, and boosters are mandated for personnel working in SOME’s healthcare-designated programs, which currently include Medical, Dental, Population Health, Behavioral Health Services (BHS), Exodus House, Jordan House, Kirwan House, Keuhner Place, Leland Place, and Mary Claire House. Requests for a medical or religious exemption will be considered for reasonable accommodation.
Qualifications:
Required: High School Diploma/GED; 5-8 years experience in social services; case management experience and program development experience.
Preferred: Bachelor's Degree; 3-5 years experience in social services; 2 + yrs. case management experience and program development experience; experience providing services to low-income families. Driver's License and access to the vehicle.
Required License/Certification: CPR/First-Aid, CPR for Infants, Bachelor level licensure is required for Bachelor of Social Work (LBSW); Graduate level licensure is required for a Master's degree in Social Work or Counseling related program. (LGSW, LGPC, etc.)
Schedule: Monday, Thursday & Friday 8:00 am - 4:30 pm; Tuesday & Wednesday 11:30 am - 8:00 pm (40 hours per week)
Knowledge, Skills & Abilities Required:
- Knowledge of principles, methods, and procedures for motivational enhancement interviewing and for career counseling and guidance. Being aware of others' reactions and understanding why they react as they do
- Knowledge of principles and processes for providing customer and individualized services. This includes understanding residents' needs, meeting quality standards for services, and evaluating of satisfaction
- Knowledge of family/group/individual behavior and dynamics and sensitivity to diverse cultural backgrounds
- Ability to write effective SMART goal plans and document progress
- Ability to communicate effectively in writing and verbally as appropriate for the needs of the audience. Talking to others to convey information effectively
- Ability to educate and teach residents how to access and utilize community resources
- Ability to engage and develop strong professional relationships
- Understanding of issues of trauma and mental health Ability to work independently and in a team environment
- Use sound judgment to respond in crisis situations
- Establish and adhere to strong professional boundaries
- Proficient with MS Office, including Word, Excel, and Outlook
Expected Contributions:
- Case Management: Responsible for providing case management services utilizing the strength-based perspective and integrating motivational enhancement theory. Coordinate follow-up, monitor, and track service outcomes making necessary adjustments to services based on progress and need. Collaborate with families and individuals to develop goals plans and monitor and report progress. Perform intakes and annual assessments and incorporate findings into case management services.
- Program Activity Development: Develop and coordinate activities for adults on life skills and personal and professional development. Identify resources and establish partnerships to assist in activities. Develop and submit quarterly community events schedule/calendar and family activity plan. Assist with program operations, as needed
Reports to: Program Manager
Physical Requirements: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods.
To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.
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