Job description

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Some of the hardware you will be working with is as follows:

• Application Servers
• PC’s
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• Scanners

Training:

You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.

Requirements:

• High school diploma or equivalent; related technical degree preferred
• 1+ years experience troubleshooting computer hardware and networking issues
• Must be able to lift at least 50 pounds on a consistent basis
• Must be able to attend a paid training class in Texas
• Valid driver's license and a good driving record
• Good communication and organizational skills
• Enjoys providing EXCELLENT customer service
• A+ certified and/or other networking certifications is a plus

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and health savings account
• 401(k) with up to 6% matching
• Company vehicle for work purposes
• Working remotely with a company cell phone, laptop, and other provided home office equipment
• Paid holidays, vacation and sick days

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Experience level:

• 1 year

Schedule:

• Monday to Friday

Work Location: On the road

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