Field Manager

Full Time
Baltimore, MD
Posted
Job description

AMERICAN GREETINGS has an exciting career opportunity in the Greater Baltimore area including Baltimore suburbs west of Baltimore, South including NW DC and north of Baltimore to Owings Mills for an experienced candidate with a background in sales or retail management and a desire to jump into the rewarding and challenging business of the social expressions industry.

The Field Manager is responsible for maximizing sales of American Greetings products within a defined geographic area (territory). The Field Manager ensures that all programs and customer initiatives are implemented in assigned accounts to planned intent. Ultimately, the Field Manager is the face of the American Greetings brand in their territory and works to build strong relationships with the management and store personnel of the accounts for which they are responsible. In addition, the Field Manager is responsible for the hiring, training and supervision of all Merchandisers and Trainers in the territory.

Territory boundaries are:
North: Towson, MD
South: North DC
East: Baltimore, MD
West: Frederick, MD

Leads a team to execute chain and corporate programs in order to maintain account standards and profitably maximize sales. Reviews sales performance to forecast in assigned accounts and implements programs to meet goals. Responsible to call on accounts within assigned territory as per established call frequencies.

As part of the Field Sales Operations team, you will:
  • Manage a territory which includes approximately 150 retail accounts primarily consisting of supermarkets, mass channel and dollar store accounts including Safeway, Target and Wegmans.
  • Develop and maintain strong working relationships with store management
  • Hire, train and manage a staff of ~40 merchandisers responsible for merchandising all American Greetings products within the assigned account space
  • Plan and conduct account calls to increase sales
  • Leads a team to execute chain and corporate programs in order to maintain account standards and profitably maximize sales. Reviews sales performance to forecast in assigned accounts and implements programs to meet goals. Responsible to call on accounts within assigned territory as per established call frequencies.
  • Builds and maintains a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures and terms of sales.
  • Responsible for managing the Merchandiser Service Program to maintain account standards and maximize sales volume at store level.
  • Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets
  • Interviews, hires and trains non-exempt associates in accordance with company best practices and policies, EEO guidelines, and affirmative action plans. Provides ongoing coaching and performance feedback to associates.
  • Coordinate set-ups for new accounts and revisions.
  • Responsible for achieving the annual territory sales forecast, service model goals and key metrics as well as managing expense, merchandiser and credit budgets.
  • Performs all other duties as assigned.

We offer: Competitive Salary, Company Car, Tablet, iPhone, Full Benefits, 401K Retirement Plan

#LI-TG1

Experience Required:

  • 1-3 years retail experience in a supervisory/managerial role.
  • Energetic, self-motivated and results orientated with a clear focus on high performance
  • Excellent communication skills both written and verbal.
  • Computer experience required, including proficiency with Microsoft Outlook, Excel and Word
  • Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task
  • Attention to detail and timely follow up is essential
  • Capable of working independently with minimal supervision

Education Required:

Bachelor's degree in business or related field or equivalent experience in lieu of degree

Career Site Category

Corporate Jobs

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