Join our award-winning company! Wan Bridge Group has been named HBJ 2021 & 2022 Best Places to Work, HBJ 2022 Landmark Award Winner (Clearwater at Balmoral) and HBJ 2021 Inno Fire Award.

TBD Management, is the property management division of Wan Bridge Group, a Texas-based premier community manager for single-family build-for-rent (BFR) neighborhoods. TBD Management currently has hundreds of homes under management with an additional 1,500 homes expected to be taken over by the end of 2023 in Houston, Dallas, and Austin area.

Wan Bridge Group provides competitive health benefits, including free Dental and Vision insurance for employee-level coverage, 401k including up to 4% match with immediate vesting after 90 days of employment and a meal allowance for on-site employees.

Summary

The Field Service Technician II will physically repair homes within a given submarket. Working with small teams and independently, they will respond to all assigned maintenance requests and ensure that they are resolved promptly while maintaining a high level of customer service and protecting company assets. The Field Service Technician will require driving to properties within the applicable market to address maintenance issues using their vehicle. The company provides tools and equipment.

Duties & Responsibilities

• Respond to customers in a courteous manner and take responsibility for resolving customer concerns.
• Conduct all business in accordance with company policies and procedures and all state and federal regulations such as lead based paint, ADA, Fair Housing, HAZCOM Programs, and OSHA.
• Maintain knowledge of all pertinent laws and EPA and OSHA regulations.
• Complete service requests in a professional and timely manner.
• Monitor the condition of assigned properties and taking proactive immediate steps to correct any unsafe condition.
• Upkeep of Company vehicles and inventory.
• Field Service Technician must be available for after-hours service calls to home(s) as needed/ required by after-hours serviceable expectations. This may include weekend coverage.

Qualifications

• Must be HVAC Certified with experience
• Type II or Universal E.P.A. certification
• High School Diploma or equivalence
• Strong background in residential construction and remodeling in multiple trades
• Must have a valid driver’s license, valid insurance, and reliable work appropriate transportation
• Experience with drywall and texturing, paint, and basic mechanicals (but not limited to): HVAC, electrical, plumbing, appliances, water irrigation systems, stairs, gates, fences, patios, railings, roofing / ceiling leaks, Interior/exterior lights and fans, flooring, doors, cabinets, windows, sliding glass doors and locks
• Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning
• Working knowledge of Microsoft Office and high level of proficiency with hand held smart device ( Ipad, etc)
• General knowledge and experience on reading, writing, and evaluating project specifications and scopes of work

Essential Functions

• Typical work schedule, Monday through Friday
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to sit or stand for long periods of time
• Ability to move around work environment including stairs and construction sites
• Lift or move items up to 25 pounds

Wan Bridge Group is an Equal Opportunity Employer