Job description
Overview:
Why UnityPoint Health?
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/ Responsibilities:
Experience: Must have working knowledge of Microsoft products and Outlook. Must be flexible to learn additional IT applications as assigned. Two years billing/financial counselor experience or health care related experience preferred.
License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities: Accountability, Adaptability, Business Acumen, Collaboration, Communication-written & verbal, Decision making, Flexibility, Customer/patient focused, Interpersonal skills, Managing priorities/deadlines, Microsoft Office, Motivation, Multicultural sensitivity, Planning and organizing skills, Problem-solving, Professionalism, Teamwork, Technical aptitude – ability to learn new systems quickly
As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Creates a welcoming environment for persons served. Demonstrates the ability to effectively manage details by accurately completing registration, verifying payer coverage, processing orders/referrals, maintaining medical records and completing billing procedures. Effectively manages positive relationships with referral sources and other members of the team. Positive impact on patient flow and processes to streamline access to care for patients in Blank Therapy.
Why UnityPoint Health?
- Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2023 by Becker’s Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
- Processes therapy orders accurately
- Obtains accurate information from referring physician or family during intake procedures.
- Accurately and completely obtains patient information in regards to demographics and insurance to register the patient
- Objectively and effectively communicates at a personal and professional level.
- Exhibits exceptional communication skills in working with a variety of individuals to create rapport and obtain information for accurate registration.
- Manages up the clinic and professional staff to alleviate patient/family anxiety and confidence in the care received.
- Coordinates with providers and patient/families regarding appointment scheduling
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- Processes therapy orders accurately
- Obtains accurate information from referring physician or family during intake procedures.
- Accurately and completely obtains patient information in regards to demographics and insurance to register the patient
- Objectively and effectively communicates at a personal and professional level.
- Exhibits exceptional communication skills in working with a variety of individuals to create rapport and obtain information for accurate registration.
- Manages up the clinic and professional staff to alleviate patient/family anxiety and confidence in the care received.
- Coordinates with providers and patient/families regarding appointment schedulingHandles phone calls in professional and timely manner to enhance communication for patients/families and provider
- Handles phone calls in professional and timely manner to enhance communication for patients/families and providers
Education: High school graduate or equivalent. Must read, write, speak and comprehend English. Must be able to communicate effectively (written and orally) with people of diverse professional, educational and lifestyle backgrounds.
Experience: Must have working knowledge of Microsoft products and Outlook. Must be flexible to learn additional IT applications as assigned. Two years billing/financial counselor experience or health care related experience preferred.
License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities: Accountability, Adaptability, Business Acumen, Collaboration, Communication-written & verbal, Decision making, Flexibility, Customer/patient focused, Interpersonal skills, Managing priorities/deadlines, Microsoft Office, Motivation, Multicultural sensitivity, Planning and organizing skills, Problem-solving, Professionalism, Teamwork, Technical aptitude – ability to learn new systems quickly
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