Job description

Full Job Description

LOOKING FOR A HIGH ENERGY FUN PERSON, WHO WANTS TO WORK IN AN UPBEAT POSSITIVE ENVIRONMENT AND MAKE RELATIONSHIPS WITH REGULAR CLIENTS, AND EARN THE BUSINESS OF NEW MEMBERS.

www.HOTWORX.net

https://www.instagram.com/hotworxtampacarrollwood/

The TSA position pays a base per hour PLUS commissions on each membership sale and retail item PLUS BONUSES for reaching goals and benchmarks.

TSA Mission: To provide superior customer service, drive traffic into the location, continually increase the membership base and focus on the retention of current members.

TSA In Studio Work Hours: 15-30 hours per week

*Other hours may be assigned in addition to what is shown here. Schedule requests must be submitted 2 weeks prior to the date of request. Once shifts are scheduled, the employee must find coverage if he/she cannot fulfill scheduled work hours and seek management approval.

Initial and Required Training & Certifications:

• Complete HOTWORX Certification. Repeat once annually as a refresher.
• Maintain active CPR, AED and First Aid certification at all times.
• Complete all assigned HOTWORX® University Online required courses included in Trainer Sales Associate curriculum. Courses must be repeated once annually or as assigned by management.
• Complete any newly introduced HOTWORX® University Online courses as they are available.
• Subscribe to the HOTWORX® weekly blog. read weekly and put into practice. Ensure that all staff members do the same. Encourage customers to subscribe to the blog as well.
• Participate in any team or corporate trainings including webinars as assigned by general manager.

Basic Duties & Responsibilities:

• Complete minimum of 15-30 hours per week unless otherwise noted by management. Always use the time clock provided to account for all work hours.
• Arrive early, 15 minutes is recommended before all scheduled work shifts, outside promotions, corporate sales appointments and employee educational/training sessions.
• Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum. No exceptions are allowed.
• Always strive for only 5 star online ratings for Yelp, Facebook, Google and other listing sites! 5 stars happen when the studio maintains a culture of supreme customer service and hospitality!
• Follow general cleaning and maintenance checklists and guides as assigned by management.
• Complete all daily open/closing procedures and checklists for each shift.

Customer Relations, Training and Other Duties: Ensure that members understand how to use the Burn Off App

• Make every member feel special and keep them motivated for the workouts
• Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions, answer all post-workout questions and provide suggestions on gear, hydration and other retail items.
• Promote participation in the Burn Off Challenge and use of the HOTWORX® App.
• Sell memberships and do the necessary prospecting and outside promotions for new members. Achieve all membership sales goals. Full billing information and signatures are required for completed sales.
• Sell retail and learn everything that needs to be discovered about all products and future products that will be introduced. Achieve all retail sales goals.
• Perform the lesser exciting duties with positivity such as cleaning and keeping the equipment in tidy order.
• Do want is necessary to meet all prospecting and sales goal.

Marketing & Prospecting Duties:

• Ensure that minimum requirements for prospecting are met monthly. This includes at minimum, 30 names and numbers turned in and 5 guest passes returned to the studio with employee initials on the back of guest pass from each employee.
• Assist manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.
• Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow up, new guest tracking, etc.

• Employee discount
• Flexible schedule

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Tampa, FL 33618: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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