Job description
Hourly Wage
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $22.75-$23.40 per hour.
Key Purpose
The FOH Supervisor’s purpose is to drive customer service, employee engagement, safety programs, signage, and provide micro kitchen supervision. They are responsible for satisfying the client and customer's needs by providing high quality, cost-effective food service operations.
The FOH Supervisor shall participate and lead in establishing corporate employee training and development programs as instructed by the Food Service Manager or General Manager.
Success Criteria
- Effective Team building
- Solve any customer complaints or issues
- Follow all food safety regulations
- Staff scheduling
- Hire and training new employees
Key Areas of Collaboration and Influence
- Work with the GM and Executive Chef on team programming and safety.
- Work with GM on duties assigned
Ideal Candidate Experience
- Experience in food systems with a high school diploma or equivalent
- Attention to detail
- Ability to multitask
- Interpersonal skills
- Ability to give and receive constructive feedback
- Shows ability to lead a team
Key Accountabilities
- Day to day support of all front of the house and micro kitchen activities
- Tasks assigned as needed by the Food Service Manager or General Manager
- Must comply with all SERV Safe and HACCP programs and standards
- Building strong customer relationships and delivering customer-centric solutions
- Develop good customer relationships and address customer service needs
- Demonstrate an elevated level of accountability and self-awareness
- Build teams to be customer focused and solutions oriented, all while being flexible in constant change
- Maintain service standards and CPEs of the client
- Maintain product inventory to established levels
Physical Demands & Work Environment
- Work up to 8 hours a day on your feet, excluding breaks
- Must be able to lift a minimum of 25lbs
- Come to work properly dressed according to the dress code
- Employees must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.
JOB DETAILS
Date posted:
APR 11, 2023
Country:
UNITED STATES
Location:
NEW YORK, NY, US, 10004-2434
Job Category:
FOOD SERVICES
Full time/Part time:
FULL TIME
Requisition ID:
34861
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.