Job description
Responsible for providing alcohol and non-alcoholic beverage service and sales of Slot Side Meals to all guests in an efficient, courteous and professional manner displaying a high standard of guest service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Monitor guests’ needs on a continual basis ensuring all beverage and food requests are promptly filled.
- Provide room service duties for hotel guests.
- Possess full knowledge of all food and beverage offerings.
- Responsible for keeping beverage and Team Member areas clean and stocked.
- Comply with all gaming regulations regarding alcohol sales.
- Provide courteous service to our guests and be cordial to all Team Members.
- Other duties as directed by management.
WORK ENVIRONMENT
While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
PHYSICAL REQUIREMENTS
- Must be able to sit, stand and/or walk for up to 8 hours.
- Must be able to carry, reach, twist, bend and squat frequently.
- Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed.
SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.
Requirements:EXPERIENCE, EDUCATION AND ELIGIBILITY
- Minimum age requirement for this position is 21 years old.
- Possess or obtain a Food Handlers Card/OLCC License within 30 days of employment.
- Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
- Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
- Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
- Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
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