Franchise Growth Specialist

Join Crumbl Corporate in making the world a sweeter place!

Job Purpose

The Franchise Growth Specialist ensures Crumbl's brand and excelled growth is adhered to by working closely with Franchise Partners to monitor and implement Crumbl's contracted timeline requirements to open each secured location.

Duties and Responsibilities

• Proactively monitor Franchise Partner's contracted timelines
• Proactively monitor Franchise Partner's contracted timelines, grouping stores into buckets 1, 2, and 3
• Discovers and documents \why\ stores are in buckets 1, 2, and 3
• Communicate timelines via email and phone calls with Franchise Partners
• Work with Area Developers, Growth & Approvals team, and Onboarding Coaches to help franchise partner maintain timelines
• Understand \why\ stores are struggling to stay on track & problem solve process improvements
• Communicate timelines via email and phone calls with Area Developers, Onboarding Coaches, and Franchise Partners
• Problem solve process improvements and look for continuous improvement opportunities
• Attend daily meetings and assist Growth team with various tasks
• Organize weekly reports to Director of Approvals

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice in order to meet the business needs of Crumbl.

Qualifications

• Previous office management skills preferred
• Understanding of basic computer softwares (Microsoft Office applications, Google Suite, etc.)
• Ability to learn new project management softwares
• Hardworking and passionate about Crumbl's success
• High level of accountability, self-awareness and follow-through
• Excellent communication skills: written and verbal, with ability to have crucial conversations with others
• Highly effective project management skills: attentive to all details, organized, and manages time well
• High level of self motivation: results-driven and comfortable working in a fast-paced culture
• Ability to work with data and analyze trends

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and Crumbl specific technology.

Physical Requirements

While performing the essential functions of this position, the employee is regularly required to talk, see and hear. This role has a high level of computer work so the individual will be exposed to a large amount of screen time and typing. Must be able to remain in a stationary position for an extended period of time, however a standing desk is available.

Benefits & Perks

• Medical, dental, vision benefits
• 15 days of PTO/year
• 10 paid holidays
• 12 weeks Paid parental leave
• Personal phone bill reimbursement up to $50/month
• Personal gym membership reimbursement up to $50/month
• Child care reimbursement, up to $400/month
• Corporate DoorDash® DashPass membership
• Regular company and team activities
• 401k with a competitive matching contribution plan after 90 days
• Excellent opportunities for career growth
• Work in a hyper-growth company
• Cookies on us :)

About Us

Crumbl was founded in 2017 in Logan, Utah by Jason McGowan & Sawyer Hemsley. In just four years, Crumbl has grown from a humble cookie shop to a booming franchise with over 600 locations in 40+ states. Crumbl is honored to be the second largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and being unafraid of a challenge. Ultimately, our goal is to bring friends and family together over a box of the best cookies in the world!

• Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Crumbl Cookies

Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 500 locations across the United States and is growing everyday!

Job types: Full-time

Education: No education required

Work location: On-site