Job description

911 Driving School is currently looking for a Front Office Associate to join our team in Kent WA. This position is responsible for performing clerical tasks to support daily operations relating to Driver training and Driver License Testing requirements in accordance with Company and WA State Department of Licensing policies.

911 Driving School is a small family owned business (franchise) that provides New Driver Training and Driver License Testing services. Most instruction is taught by First Responders (Police, Fire and EMT). Our customers come from every part of the world.

Compensation: 17.00 - 21.00 per hour

Benefits: Profit Sharing

Job Responsibilities:

Duties include, but are not limited to:

*Answering phones (high volume)

*Responsible for all facets of processing enrollments

*Verify applicants eligibility for State Testing

*Schedule Drive and Testing appointments.

*Process payment transactions

*Email correspondence

*Data entry

*Record keeping.

Qualifications:

*High School diploma or equivalent

*1 year office experience

*Excellent communication spoken/written, Strong customer service skills

*Fluent in Spanish and English (spoken and written), Spanish preferred but not required

*Pass a comprehensive background check

*Detail-oriented, able to multi-task, organizational skills

*Ability to work as a team and work independently

*General computer knowledge (i.e. Microsoft Office Suite, Outlook).

*Willing to work Saturdays. Willing to work weekdays to 7PM

Approximately 30 hours weekly

Communication method(s) used:

• Email
• Phone
• In person

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Experience:

• Microsoft Office: 2 years (Required)
• Customer Service: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

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