Acknowledge. Engage. Appreciate.

At Wimbledon Metrowest and Momentum Enterprises, we aim to accomplish these three steps in all our interactions with clients and our colleagues.

As a Front Desk Associate, it is your role to make sure every client that walks through our doors feels seen, welcomed, and loved!

Your Qualifications:

• Exceptional interpersonal skills with a positive, friendly and outgoing approach
• Confident in generating personal sales
• Fluent in English
• Excellent communication in person, on the telephone and via email
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and able to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Available to work Saturdays, ideally with a 6am start.
• 1+ years of retail/service sales (Fitness sales experience preferred)
• An affinity and passion for athletics
• Knowledge of the basics of tennis and pickle ball is preferred but not required

Your Role:

• Open the club, making sure the facility is ready to receive clients
• Greet all players and guests with a smile and thank them as they exit the club
• Check in all members and guests in accordance with company procedures, ensuring waivers are signed by every guest
• Direct people to their designated courts

• Communicate to our tennis professionals any schedule changes affecting them and/or their clients• Answer phones in a courteous, helpful, professional manner

• Communicate special events to members and guests
• Participate in networking/community events and club promotions
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain a professional disposition at all times
• Sign up and register new tennis students (sales)
• Schedule member services, reserve courts, personal tennis lessons, classes, etc.
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Any other duties, as assigned

Benefits:

• Competitive pay - commensurate with education and experience
• Health insurance available
• Simple IRA Retirement Plan available based upon eligibility

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to My Gym Corporate.