Job description

Abbey Inn & Suites Cedar City

Starting at $13.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment: Part Time

Hours: 11 pm-7 am, 2 nights/week(Saturday and Sundays), Flexible to cover shifts.

What will YOU get from US?

· Extremely competitive wages

· Opportunities to grow within the company

· Employee Discounts at our hotels

· Company Profit Sharing

· Semi-annual cash incentives

· Benefits include Medical, Telehealth, Dental & Vision, and a 401k match

· Hilton Team Member travel benefits

What will WE need from You?

· Proactive customer service

· Responsible, teachable, and reliable

· Strong verbal & non-verbal communication skills, in person and over the phone

· Organized & high attention to detail

· Competent computer & software abilities

· Abide by brand standards for level of service

· Identify & overcome guest issues quickly and attentively

Key Responsibilities:

· Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone

· Processing credit card & cash transactions

· Coordinating with other departments for high level of service

· Daily Activity Reports and deposit drops

· Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned

· Property & pool checks

· Occasional package shipment or receiving

· Manage incoming customer calls

· Sales skills for new reservations including rates and availability

· Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.

· Approachable, hospitable demeanor when interacting with guests in person and over the phone

· Ensure guest security by following procedures set forth by the handbook

· Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc.

· Able and willing to perform other tasks that may be asked by management including flexible work hours

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Cedar City, UT 84720: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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