Job description

Job Type: Full Time Monday - Friday

Pay Range: $16.00 - $17.00 DOE

Our rapidly growing facility is seeking dedicated individuals to be part of our Research Department. Our goal is to conduct meaningful clinical research activities focused on advancing the medical sciences and to improve the human condition. We have worked with amazing pharmaceutical partners such as Pfizer Gilead, Sanofi, AstraZeneca, and Johns Hopkins University to name a few. Come join an exciting environment where you can make an immediate, positive impact on how care is delivered to patients around the world!

We are looking to add someone talented and hard-working to our already amazing staff. You will be part of a team of research professionals who are passionate about the work they do and the impact they create. In this role, you will have the opportunity to interact with study participants, conduct recruitment screenings, interviews and/or collect participant information and data.

Responsibilities including but not limited to:

• Greets patients professionally both in person and on the phone.
• Answer incoming calls and transfer to the appropriate person.
• Verifying that all forms are completed prior to seeing patients.
• Updates and verifies patient information in our EMR system.
• Contacting patients to schedule follow up or missed appointments.
• Confirms appointments for all providers a day prior.
• Scanning & routing incoming mail
• Assisting with day to day operations within the facility
• Provides support to coworkers.
• Keeping a sheet count of the inventory
• Conduct participant recruitment and screening calls over the phone
• Prepare materials needed daily for participant visits
• Adhere to data security practices to protect privacy and confidentiality.
• Maintain quality and confidentiality of data collected and follow data entry protocols and guidelines.
• Maintain and update study participant records; contact information, medical history, etc.
• Other administrative duties may be assigned.

Qualifications:

• High School diploma or equivalent, required.
• Previous work experience in a research setting, preferred.
• Medical Assistant or Phlebotomy certified, preferred.
• Must be able to lift roughly 25+ lbs safely or about the size of a large dog.
• Bilingual in English and Spanish (reading, writing and speaking), required.
• Knowledge of medical terminology preferred.

Skills:

• Experience in using Clinical Systems such as CTMS (Clinical Trial Management System), preferred,
• Excellent written and verbal communication skills and interpersonal relationship skills.
• Excellent problem-solving and critical thinking.
• Ability to manage confidential information with discretion.
• Strict attention to detail.
• Computer skills.
• Ability to interact professionally with all organizational levels.
• Ability to manage competing priorities in a fast-paced environment.
• Must be able to work in a team environment.
• Adhere to all company rules and requirements.
• Aligning our overall business objectives with performance.

Additional Applicant Information:

• This position will remain open until filled
• A background check (including a criminal records check) and Drug Test must be completed satisfactorily
• Can lift up to 50 lbs

About Ascada Health PC:

Founded by two passionate physicians dedicated to delivering accessible high-quality care, the company collaborates with the world’s leading pharmaceutical companies to address unmet healthcare needs, improving patient outcomes, and enhancing lives. Some of the partners we have worked with include Pfizer, Gilead, Johns Hopkins University, Sanofi, AstraZeneca, Merck, and more. We conduct both interventional and non-interventional studies at our sites. Headquartered in Fullerton, California, Ascada Health PC has satellite offices in Modesto, CA; Fresno, CA; Chula Vista, CA; Ventura, CA; Huntington Beach, CA; Salt Lake City, UT. For us, helping patients is not a slogan - it’s our life’s work. We focus on aiding the development of new medicines and technologies that enable humans to live healthier, happier lives.

And here’s our end of the bargain:

• Competitive compensation based on skills and experience.
• Medical, dental, and vision coverage
• 401(k) retirement plan with company contribution (because you will retire someday)
• Paid time off: Vacation, sick leave, bereavement, Holidays

We value your hard work, integrity and commitment to our research, and we put people first by offering competitive salaries, performance-based incentives, and a variety of benefits to address the diverse individual needs of our employees. But most importantly work-life balance and flexibility.

At Ascada Health PC, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Ascada Health PC is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. Come join an exciting environment where you can make an immediate, positive impact on how care is delivered to our patients!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Fullerton, CA 92835: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Clinical Systems: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Medical Assistant Certification (Preferred)
• Phlebotomy License (Preferred)

Work Location: In person

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