Job description

• Professional Dental Care is committed to helping give our patients quality care. To achieve this requires a commitment to securing and supporting the best and brightest employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive care with a focus on quality, service and patient satisfaction.

• The Front Office Specialist will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Front Office Specialist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

• Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Brattleboro, VT 05301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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