Employment Type:

Full time

Shift:

Day Shift

Description:

Come join our Patient Access team at Saint Mary's Hospital, a member of Trinity Health Of New England! We are part of the nationwide Trinity Health family bringing compassionate care to our communities.

:

The Front Desk Representative is the person who controls the patient and work flow at the clinical site for Same Day Surgery. This person is responsible for performing all activities at the front desk including, but not limited to, greeting patients, answering phones, scheduling patients, ensuring the provider’s schedules are timely and accurate; obtaining accurate, timely registration and insurance information; assisting clinicians with pre-certifications/referrals, faxes and chart preparation; providing clerical support to physicians, clinicians, mid-level providers and staff.

Top Reasons to Work at Trinity Health of New England:

• Our Mission and Core Values

• Great benefits and Health Insurance Coverage

• Career growth and advancement potential

• Award-winning Patient Access Department

Work Hours/Shift:

Full time 40hrs Mon-Fri 7:00a-3:30p

You Will Be Responsible For :

• Exceptional Patient Care : Greets patients/visitors to the medical practice in a pleasant, professional and efficient manner, and ensures that the wait period is comfortable. Schedules patient appointments for the practice and patient referrals.

• Excellent Communicator : Processes calls to ensure patients/customers are transferred to the appropriate staff member/provider in a timely manner.

• Strong Educator: Assists with the preparation of grant information and materials

• Technical Familiarity: Prepares and maintains patient’s medical records. Obtains accurate registration and insurance information. Ensures all pre-certifications and referrals are done in a timely manner.

• Active Teamwork : Ensures immediate resolution of problems, concerns and complaints of patients, families, visitors, co-workers, medical professionals and the public.

Requirements :

• High School diploma or equivalent required.

• College coursework in the secretarial or medical sciences preferred.

• Minimum of one year experience working in a physician’s office required, preferably in a similar capacity.

• Familiarity with medical terminology required.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by federal, state or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.