Job description
Overview:
Do you love helping others?
What We'll Accomplish Together:
We Believe Our Differences Make Us Better
Here's what's in it for you:
We offer a culture of care that inspires you to be your best with:
- Benefits that help you take care of you including:
- Consistent Schedule
- Full-Time and Part- Time Postions
- Advancement Opportunies
- Medical Benefits
- 401k program
- Paid Vacation
- Mental Health Days
- Discount on Service and Products
- A dynamic, energizing environment where you're consistently challenged, never bored.
- Training to help you grow and refine your sales and customer service skills.
Do you love helping others?
As a Front Desk Sales Associate at Massage Envy Hawaii, you have the opportunity every day to make a difference in another’s life!
Help clients understand the benefits of regular massage, skin care and stretch.- Establish relationships with members and guests to grow and retain a client base.
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
What We'll Accomplish Together:
Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Driving member retention through outreach via phone and email to current members.
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
We only succeed together. Those who thrive in this role are:
Sales superstars- People of integrity
- Smart and savvy
- Masters of customer service
- Fast on their feet
- Great teammates
- Supporters of total body care
- High School Diploma (or equivalent)
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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