Front Desk Supervisor$300 Hiring Bonus
Job description
If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor at the Doubletree by Hilton Rosemont. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice.
You would be responsible for performing the following tasks to the highest standards:
- Assistance to the Front Office Manager and Front Office Operations include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives.
- Monitor Daily Reports for accuracy and assure reports are submitted on a timely basis.
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns.
- Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
- Complete assignments and meet deadlines as directed by the Front Office Manage
- Act as Hotel MOD when necessary
What We Offer:
- 401(k)
- 401(k) matching
- Medical/Dental
- Employee/Friend and Family Hotel discounts
- Paid time off
- Free parking
Requirements
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
- Flexible shifts to include weekends
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