Job description

Checkout Coach/Front-End Team Lead ensure effective and profitable operations of the Front End department through sales maximization and employee growth. Checkout Coaches ensure customer receive polite, friendly service; ensure the department is compliant with company standards and all state and federal laws; train and develop department Team Mebmers and implement and maintain an in-store culture that ensures growth.

The Checkout Coach/Front End Team Lead reports directly to the Assistant Store Manager of Customer Experience and the Store Manager.

PRIMARY ROLE:

• Provide exceptional Customer Service
• Managing Staff and Training
• Reconcile Invoices
• Oversees and supervises all Front End cashiers.
• Assists in checkout, clears computers or registers when necessary.
• Resolves all custpmer disputes or problems.
• Assists in bagging merchandise
• Opens or closes checkout lanes based on the customer checkout load or lines.
• The team member ensures that all company initiatives are being carried out by the carriers.
• Oversees total store florr maintenance program throughout the day and evening hours, parking lot sanitation, and restroom compliance.

QUALIFICATIONS:

• Must be authorized to work in the U.S.
• Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations.
• Must be at least 18 years old.
• Ability to lift 10 lbs. to 50 lbs. occasionally.
• Knowledge of Front-End operations.
• Ability to supervise people, including training and development; resolving workplace issues in a fair and consistent manner; and maintaining positive Associate morale.
• Demonstrate the ability and willingness to learn multiple task and technical requirements on the job.
• Effective communication, customer service, and selling skills.
• Ability to bend, knee, stand, push/pull stock carts and operated a pallet jack for extended periods of time.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Easton, PA 18040: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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