Job description

Front End Supervisor
Full Job Description

FRONT END SUPERVISOR (Customer Experience Ambassador)

PURPOSE: You are responsible for ensuring the service standard for our customers is alive and well. You truly believe in our great prices, famous brands, and amazing selection. You lead the happiness crew in execution of company defined practices and processes on the sales floor, the fitting room, the cash wrap, and in the overall store environment. You are action oriented, seen as a partner to peers, and you act with integrity in your decisions. You create a positive environment that engages your crew and peers; Gabe’s is a great place to work and a great place to shop! Your success comes from your belief that everything we do is for the customer.

WORKING RELATIONSHIPS: Report to the general manager or customer experience manager (based on volume). Supervise direct reports, the happiness crew – consisting of cashiers, sales floor, fitting room and maintenance crew members. Work closely with partners in the store to drive sales, customer loyalty, and efficiency. You communicate effectively with peers and business partners.

• Elevates store visual standards and merchandising to support the customer experience.

• Participates in walkthrough of departments with direct supervisor to identify strengths and opportunities.

• Create and execute short term plans that support long term store strategies.

• Ensures service and merchandising standards are met through company communications and initiatives for direct reports.

• Partners with direct supervisor to implement company communications and directions that impact their department.

• Maintains supply and maintenance expenses.

• Own overall store cleanliness and maintenance.

• Monitors, maintains, and follows company policies and procedures.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

COVID-19 considerations:

Experience:

• Customer Service: 2 years (Required)
• Supervising Experience: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

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