Job description

We offer a Monday-Friday Schedule, No Weekends, and No nights!
You will enjoy Employee Discounts, Referral Bonuses, 7 Paid Holidays!

You will enjoy a positive work culture, and continued career development.

Our position is located in our clinic in beautiful Fountain Valley, California.

Introduction
As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check-in patients, collect co-pays and payments
• Interview patients for the purpose of gathering health history and current medications - health screening
• Participate in mandatory staff meetings as needed
• Schedule appointments and answer incoming phone calls
• Promote TOI's culture of exceptional behavioral standards for customer service
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information
• Other duties as assigned

Required Qualifications

• High school diploma or G.E.D. required
• Bilingual in Vietnamese and English

Experience:

• Medical receptionist: 1 year (Preferred)

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Hourly Wage Estimate: $18.00 - $19.80 / hour

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual hourly rate may include your specific skills, how many years of experience you have and comparison to other employees already in this role.