Job description
Purpose: This position will provide administrative support to the Global Learning department in VCU’s Global Education Office to help ensure students and other constituents receive exceptional customer service. This position will report to the Assistant Director of Global Learning.
Salary: $15/hour; This position is not benefitted.
Hours: This is an hourly, in person, position with some flexibility in hours during normal office operating times (Monday-Friday, 8:00 AM - 4:30 PM); position may work no more than 20 hours/week.
Core Responsibilities:
Requirements:
Preferred qualifications:
Salary: $15/hour; This position is not benefitted.
Hours: This is an hourly, in person, position with some flexibility in hours during normal office operating times (Monday-Friday, 8:00 AM - 4:30 PM); position may work no more than 20 hours/week.
Core Responsibilities:
- Provide accurate and efficient support to Global Learning and its students, families, faculty, partners, and other constituents through assisting with administrative processes including course maintenance, payment system, conduct checks, travel registries, visa and enrollment letters, STEP registration, Clery reporting, insurance enrollment, billing, course enrollment, course equivalencies/approvals, processing transcripts for transfer credit, and program evaluations;
- Assist with tracking Peace Corps Prep certificate participants and other students engaged in campus-, community-, and virtual-based global learning programs and activities;
- Assist with financial aid processes including student budgets, processing consortium agreements, and managing student enrollment verification forms;
- Provide excellent customer service through answering phones, managing office voicemail, collecting mail for the team, managing correspondence through the office email account, and greeting and assisting visitors;
- Assist advisors with outreach efforts including creating materials and coordinating and participating in events and activities; assist with promotional efforts on social media; staff information tables, conduct classroom presentations, coordinate and facilitate student panel presentations, and more;
- Coordinate student volunteers engaged in outreach events and activities for Global Learning;
- Assist with Global Learning hosted/sponsored events and programming including pre-departure orientations, returnee workshops, study abroad fairs, and campus-, virtual- and community-based global learning events such as ELP tea times, Global Cafes, and others;
- Provide support for use of TerraDotta software, a web-based software for website and enrollment management;
- Assist with managing scholarship programs and other funding opportunities;
- Support advising efforts including providing general advising information and assisting with processing student applications to programs abroad and with registration through GEO/VCU;
- Organize and maintain student resource library, supply closet, and office space;
- Special projects, as assigned
Requirements:
- Previous administrative support experience;
- Excellent customer service record;
- Ability to operate successfully in a diverse, inclusive environment;
- Strong organizational skills to successfully manage and prioritize multi-step processes simultaneously;
- Exceptional communication skills;
- Ability to work independently and collaboratively in cross-functional teams;
- Detail-oriented;
- Proficiency in Microsoft Word, PowerPoint, Excel, and Google Docs;
- Interest in international education and/or higher education administration
Preferred qualifications:
- Previous study, living, volunteering, teaching, or working abroad experience;
- Knowledge of a second language;
- Previous experience with TerraDotta Software or other similar web-based office and application management systems;
- Demonstrated ability to enhance office productivity and efficiency;
- Advanced skills in Microsoft Office;
- Design skills including familiarity with Canva;
- Content creation experience on social media;
- Ability to anticipate needs and proactively assemble appropriate resources.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.