Job Location: United States : New York : Oriskany

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Work Arrangement: Virtual

Role Value Proposition:

We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will deliver high quality service to participants and Institutional customers by providing administrative services relating to enrollments and portfolio maintenance for group term life recordkeeping.

Key Responsibilities:

• Reviews and enters enrollment information into various systems, ensuring high accuracy.
• Handles benefit plan referrals from call center and units within the organization.
• Maintains data in automated systems; troubleshoots and corrects problems.
• Helps conduct research on escalated cases.
• Facilitate department projects from start to finish; provides project timelines and reports.
• Participate on customer calls/meetings to explain process/procedures and resolve issues.

Essential Business Experience and Technical Skills:

Required

• High school diploma or GED required.
• 1-3 yrs. relevant business experience.
• Excellent written and oral communication skills.
• Ability to prioritize work with good time management skills.

Preferred

• College Degree.

Assignment Category

Full-Time

Travel

No Travel Required

Business Category

US Business/Group Benefits

Number of Openings

1

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is $41,600 to $53,000. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.