Job description

Luciana’s Ristorante is located at the beginning of the new Lantern District in Dana Point. We have been a part of the community for over 36 years. Our rooms are divided and decorated in a distinct Tuscan home-style feel. Our food is light, vibrant, and flavorful sourced from the freshest ingredients possible. We are currently seeking hosts to join our team on an immediate basis.

PURPOSE

The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

DUTIES & RESPONSIBILITIES

• Greet guests immediately upon arrival
• Inform the guests that their table is ready and invite them to the table
• Answer incoming phone calls and return phone messages in a prompt and polite manner
• Assign reservations in the OpenTable system
• Pull out their chairs and tables to make it easier for the guests to sit down
• Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
• Keep host stand well organized and stocked
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, bar tables, etc.
• Walk the restaurant in intervals to identify any empty tables
• Respond to guest concerns/complaints and correct errors while maintaining a positive attitude escalating to management when necessary
• Complete opening/running/closing side work duties as assigned
• Assists and/ or completes additional tasks as assigned
• Maintain cleanliness of restrooms periodically

QUALIFICATIONS & SKILLS

• High School Diploma preferred
• Proof of eligibility to work in the United States
• 18+ years of age
• Availability from mid-afternoon through evening hours
• Possession of or the ability to possess all state required work cards
• Minimum of 6 months related experience
• Familiarity with OpenTable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Full-service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

APPLICATION PROCESS

Applicants should apply through Indeed and attach a resume for the fastest response. We will also accept walk-in applications at the restaurant if a manager is available. Interviews will be conducted on a scheduled basis only. We are looking to fill positions on an immediate basis, candidates should be available to start within a brief time period if offered employment.

Job Type: Part-time

Pay: $15.50 - $19.00 per hour

Benefits:

• Flexible schedule

Physical setting:

• Casual dining restaurant

Shift:

• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Dana Point, CA 92629: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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