Job description

WHO WE ARE

Corporate Hospitality is currently in a rapid growing company in the hospitality industry. We are a lodging coordination firm that primarily handles the responsibilities of apartment, hotel and man camps for our corporate clients primarily in the oil/gas/construction sector.

We are currently looking for a Reservation Agent if you excel in this position. Everyone must learn the basic skills of the Reservation assistants before growing into another position to see if you are a fit for the position.

POSITION SUMMARY

Often having the first interaction with our guests, our Reservation Agents are responsible for providing a warm welcome over the phone, establishing a positive relationship, creating an exceptional experience, and ensuring guest satisfaction during their entire stay from check in to check out. The Reservations Agent, will provide information regarding the location, activities, and guest accommodations and more.

Responsibilities and Duties

Duties include but are not limited to; phone and email reservations from customers, processing office paperwork, replying to customer inquiries and coordinating/assisting operations staff, coordinating staff assignments, and facilitate completion of multiple task.

Work Experience and Education Guidelines

**1-plus year's experience in the hotel/travel booking industry is a must-- SERIOUS INQUIRIES ONLY

• 1-plus year's experience as an Office Administrator or Office Assistant
• 1-plus year's experience with bookkeeping responsibilities
• Must be extremely organized and detail-oriented
• Must be proactive and take on initiatives (self-starter)
• Must have basic knowledge of Microsoft Office

Skills/Qualifications

Telephone Skills, Verbal Communication, Microsoft Office Skills, Attention to Detail, Professionalism, Customer Focus, Multi-tasking, Organization, Quality Focus, Informing Others, Confidentiality, Team Player

Job Type: Full-time

Salary: $20 - $22.00 per hour

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Irving, TX 75062: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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