Job description

The Holiday Inn Express - West Los Angeles is seeking a friendly and efficient Room Attendant to join our Housekeeping team! This is a beautiful, recently-renovated property poised to deliver new heights in the guest experience in 2020. The ideal candidate will be an energetic team player with a flexible schedule and attention to detail. Previous hotel experience is a plus but not required.

This is the perfect opportunity if you want to work for a company with a fun and supportive culture, and the prospect to grow your career in hospitality. Apply today!

Title: Room Attendant

Report To: Lead Housekeeper

Brief Summary of Job:

Responsible for cleaning rooms, hallways and other areas as assigned and complying with DKN Hotels’ standards.

Essential Functions and Responsibilities of the job include but are not limited to:

· Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.

· Communicate effectively with guests and fellow team members.

· Clean guest rooms to DKN Hotels’ standards including but not limited to: making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.

· Clean rooms within the minutes-per-room guideline established by the Lead Housekeeper and General Manager.

· Follow DKN Hotels’ policy for room amenities.

· Turn in all items left in guestroom to manager immediately.

· Maintain complete security of master room key. Return the key at the end of shift.

· Never leave the property with key.

· Report any maintenance items that need immediate attention.

· Assist with laundry as needed.

· Report any missing/found articles or damage to the Lead Housekeeper.

· Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.

· Deliver DKN’s “Home Away From Home” experience

· Perform other duties as assigned, requested or deemed necessary by management.

*Management retains the discretion to add or change the duties of the position at any time. *

Supervisory Responsibility:

None

Independent Judgment Used:

Only within the guidelines established by management and to the extent of operating within DKN Hotels’ policies and procedures.

Working Conditions/Environment:

Interior of guestrooms, hallways and storage rooms. Access to entire exterior and interior of property. Use of approved cleaning agents.

Skills/Abilities/Other Requirements:

Basic cleaning skills. Ability to communicate in English with guests, management and fellow team members to their understanding desirable. Ability to prioritize, organize and make good judgments. Dependable.

Physical Requirements:

Frequently walking indoors and outdoors, climbing stairs. Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Exposure to cleaning agents.

Additional Comments:

Must be aware of the importance of safety and security.

Endeavor to be conscious of safety and security at all times.

Living the DKN Values’ behaviors

Friendly and courteous to guests and fellow team members at all times.

Tipo de puesto: Tiempo completo, Medio tiempo

Sueldo: $15.00-16.00 la hora

Application QuestionsYou have requested that Indeed ask candidates the following questions:

• ¿Cuántos años de experiencia tienes en hotel?
• ¿Cuántos años de experiencia tienes en housekeeping/cleaning?

Tipo de puesto: Tiempo completo, Medio tiempo

Sueldo: A partir de $18.86 la hora

Lugar de trabajo: Una ubicación

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