Hotel Night Auditor/Desk Agent

Full Time
Punta Gorda, FL 33950
Posted
Job description

Join our team at the Holiday Inn Express & Suites, Punta Gorda, Florida!

We are looking for a Part Time Night Auditor, 2 days a week, Saturdays and Sundays to deliver exceptional guest service. Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem-solve are essential qualities of a successful candidate.

Responsibilities:

  • Checking guests in and out with a positive attitude and a smile.
  • Making reservations through property management system.
  • Assisting guests with all requests.
  • Check figures, postings, and documents for accuracy.
  • Record, store, access, and/or analyze computerized financial information.
  • Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
  • Prepare, maintain, and distribute statistical, financial, accounting, or auditing reports.
  • Audit and reconcile revenue postings.
  • Perform other reasonable job duties as requested by supervisors.
  • Comply with Quality Assurance expectations and standards.
  • Ensure uniform & personal appearance are clean and professional.

Qualifications:

  • Opera & IHG experience is a plus, but not required
  • Hotel front desk experience not required, but preferred
  • Stand and walk for an extended period of time or for an entire work shift
  • Move, lift, and carry objects weighing less than or equal to 10 pounds without assistance
  • Capable on solving problems in a timely manner
  • Speak clearly and professionally with others, answering calls
  • Must be well organized and able to multitask efficiently
  • Must have good computer skills
  • Must be able to work weekends and holidays

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Weekend availability
  • Weekends only

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

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