Job description

Holiday Inn Express & Suites Job Description

Job Code: 17093

Job Title: Room Attendant

FLSA Status: Non-Exempt

Reports To: Assistant Executive Housekeeper, Executive Housekeeper, & Director of Operations

SUMMARY: Responsible for the proper cleaning of rooms, halls, and public spaces in the hotel while servicing guest needs.

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

All employees are required to assist any customer or potential customer in a prompt, courteous, friendly, and helpful manner at all times. During each shift, the employee must be able to clean all assigned rooms in accordance with hotel’s then-current “Housekeeping Standards”.

Currently, the hotel’s Housekeeping Standards are as follows: Quantity: Average of 12-14 rooms per day at 30 minutes or less per room. Quality: Average score of 90% or better on daily room inspections.

Sorts, counts, folds, marks, and carries linens. Makes beds, lifts and flips mattresses as necessary. Replenishes supplies such as drinking glasses and writing supplies. Renders personal assistance to guests. Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways. Sweeps, scrubs, waxes, and polishes floor. Cleans rugs, carpets, upholstered furniture, and draperies. Moves furniture when vacuuming, hangs drapes, and rolls carpets. Dusts furniture and other objects such as lamps and artwork. Washes walls, ceiling, and woodwork. Cleans other equipment such as microwave, coffeemaker, stovetop, etc. Washes windows, door panels, and sills. Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area. Replenishes bathroom supplies and supplies on cleaning carts. Reports guest or employee safety hazards, maintenance problems or needed repairs to management immediately. Follows Company policy and procedures regarding proper usage of cleaning products, usage of safety equipment. Understands and follows blood-borne pathogen precautions and procedures. Assists in laundry operations as needed. Other duties and responsibilities as assigned.

EXPERIENCE: Minimum one month related experience or training preferred.

LANGUAGE SKILLS: Must have developed language skills to the point to be able to:

Read, in English, a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to speak to customers and employees using simple English phrases and sentences.

REASONING ABILITY: Must have developed reasoning abilities to the point to be able to apply common sense understanding to carry out simple instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk and continuously perform the prescribed cleaning tasks for significantly extended periods of time; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENTAL CONDITIONS: Inside: Generally protected from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

WORK ENVIRONMENT: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work effectively in a stressful environment, communicate effectively with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work according to a set schedule including weekends and holidays as required.

IMPORTANT NOTE: Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.

Job Type: Full-time

Pay: $14.50 - $16.00 per hour

Shift:

• Day shift

COVID-19 considerations:
We follow the best recommendations of the State as well as the CDC

Ability to commute/relocate:

• Ocean City, MD 21842: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)
• Hotel Housekeepers: 1 year (Preferred)

Work Location: In person

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.