Job description

The House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors. He/she is also responsible for delivering items as luggage, irons, coffee, etc. to guest rooms.

· Approach all encounters with guests and employees in a friendly, service- oriented manner.

· Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).

· Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.

· Use proper two-way radio etiquette at all times when communicating with other employees.

· Deliver any clean linen, if applicable, to assigned sections.

· Complete special projects as assigned by Executive Housekeeper.

· Pick up any Room Attendant’s dirty linen or trash as needed constantly throughout the shift.

· Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters.

· Vacuum guest corridors as trained.

· Maintain the stairwells to hotel standards.

· Maintain cleanliness and organization of linen rooms.

· Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.

· Practice safe work habits to ensure safety to guests, fellow employees and self.

· Handle requests for luggage handling or check in/out in a friendly, efficient and courteous manner.

· Handle items for “Lost and Found” according to the hotel standards.

· At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

· Be familiar with Mid-Continent Hospitality policies and house rules.

· Be familiar with correct guest room cleaning procedures to assist with cleaning if needed.

· Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.

· Maintain compliance with all company policies and procedures.

· Perform related duties as assigned by supervisor.

Activities:

· High School diploma or equivalent and/or experience in a hotel or a related field preferred.

· Must have a valid driver’s license for the applicable state (property specific)

Skills Needed:

· Medium work – exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Ability to stand during entire shift.

· Must be able to evaluate and select among alternative courses of action quickly and accurately.

· Must work well in stressful, high pressure situations.

· Must maintain composure and objectivity under pressure.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• San Antonio, TX 78213: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

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