Quarterly Bonus Potential*

This role is Houseperson/Trash & Linen. 2 days out of the week, this role will be responsible for trash and linen. If you enjoy doing something different each day this is the perfect role for you.

Team Members are the HEART of what we do. Here are some reasons why.

• Competitive hourly base pay
• Benefits on day one
• Daily Pay* - get your earned pay any time before payday
• Discounted Hilton hotel rates worldwide - 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details: Our housekeeping team members must be adaptable to work various shifts, including weekends and holidays.

What will I be doing?

As a Houseperson:

• Ensure that all items delivered to the guest rooms are clean and in working order
• Identify and report preventative or maintenance issues in the public area or guest rooms.
• Remove used and replace with new linens, towels, and necessary products and supplies.
• Properly maintain work carts/stations to optimize appearance and efficiency.
• Ensure the resort follows all federal, state, and local laws, including OSHA
• Cleans corridors, landings, and stairwells, delivers guest requests, vacuums, and heavy cleaning of all areas in compliance with all standards of quality and productivity.
• Assists management in maintaining an accurate inventory of linen and supplies

As Trash and Linen:

• Emptying and transporting trash and linen to the appropriate areas for pick up.
• Ensure that all linen and trash chutes are cleared daily and do not back up.
• Assisting with receiving new deliveries.
• Sorting, counting, weighing and logging weights for linen.
• Inspecting carts and trailers daily and reporting any safety hazards immediately.
• Use correct safety procedures at all times when handling trash/linen and transporting it.
• Assist floor houseman as needed and when requested by management.
• Assist with projects throughout the property.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Most Loved Workplaces list in 2021, being a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, being ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

What are we looking for?

At the core of HGV’s success are the Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Must have a valid driver's license
• Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in English
• Perform job functions with attention to detail, speed, and accuracy
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests
• Follows company’s philosophies, policies, and procedures and is able to successfully communicate them to appropriate departments
• Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Work in various environmental factors such as humidity, heat, cold, dust, and noise

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.