$ 15.00 per hour/Part time

Flexible hours

COMPANY OVERVIEW

Do you have a passion for helping others? If so, you can find many exciting career opportunities at Griswold Home Care. As the pioneers of the non-medical home care industry, we have grown to over 200 franchised and company owned locations in the US. Since 1982, Griswold Home Care has helped clients remain comfortable and safe at home by offering extraordinary personal care, companionship and homemaking services. It’s an exciting time to be a part of the senior services industry and be appreciated for your dedication to others. See www.GriswoldHomeCare.com to learn more. EOE.

HR/Office Assistants are key personnel in the daily operations of a home care office. From answering phones to screening caregivers, an HR/Office Assistant’s scope of responsibility is varied, fast paced, and rewarding. The mission of the company should coincide with an HR/Office Assistant’s approach to care for the older and in-need population.

HR/Office Assistant Qualifications:

• Articulate, with strong verbal and written skills;
• Computer literate;
• Pleasant phone manner;
• Creative problem-solving skills;
• Organized and detail oriented;
• Strong documentation skills;
• Flexible and able to multitask;
• Team player;
• Possess a positive attitude;
• Hold a current and valid driver’s license;
• Proactive and takes initiative.

Responsibilities include, but are not limited to:

• Provide exceptional customer service according to company standards;
• Greet visitors in a welcoming and professional manner;
• Process, sort, and route incoming mail;
• Run errands for office;
• Answer phones and direct calls to appropriate party;
• Send and receive faxes;
• Assist with caregiver recruitment initiatives;
• Coordinate, screen, interview, and process prospective caregivers;
• Onboard new referrals and input new referrals into system;
• Maintain referral files, oversee referral requirements, and update referral files as needed;
• Log call outs, complaints, issues, and schedule updates into system;
• Process insurance billing slips as necessary;
• Create intake packets and referral applications;
• Conduct telephone intakes with potential clients;
• Support office staff with client intakes;
• Document all occurrences per company policy;
• Follow all company policies and procedures;
• Maintain office supplies;
• Other tasks as deemed appropriate and necessary.

This position will be a PART TIME. Schedule can be flexible.