The Human Resources Solutions Specialist is responsible for providing immediate response and follow-up to managers and employees in cross-functional areas of HR for immediate resolution. This position maintains a log of current processes and responses to frequently asked questions to be used as a guide in the solutions process. The HR Solutions Specialist will also focus on areas in which they are the subject matter expert (SME) and overall process improvement.

Responsibilities:

• Provides efficient and effective support and stellar customer service to managers and employees
• Documents and updates HR processes for use in providing support
• Tracks HR-related questions and concerns via support ticket for metrics/tracking
• Coordinates, processes, and tracks leaves of absence (LOA), FMLA, and state disability programs
• Coordinates workers’ compensation and tracks activity relative to first report of injury and other medical documentation as needed
• Keeps current all documents relative to company information (org charts, How Can I Help You)
• Manages employee recognition programs (recognition and milestone awards)
• Maintains HR credit card and completes monthly credit card statement
• Assists with review of employment/benefit paperwork for completeness
• Enters employment/benefit data into HRIS/payroll
• Creates and maintains electronic employee files
• Maintains data in HR systems for accuracy and updates (Halogen, Great Plains, iCIMS, Smart Search)
• Collects, audits, tracks and maintains compliance of all state and federal licensure and credentialing forms
• Monitors and updates employment posters to ensure compliance with federal and state regulations
• Monitors electronic onboard and offboard processes, including maintaining compliance and audits of Form I-9
• Provides support with special projects, and will be expected to perform any and all related duties as assigned by the manager

What we need from you:

• Associate’s Degree in Human Resources or a related field
• Proficient in Microsoft applications including Word, Excel, and PowerPoint
• Strong attention to detail
• Ability to prioritize work and multi-task
• Self-directed and able to meet firm deadlines
• Strong problem-solving skills
• Ability to maintain strict confidentiality
• Excellent customer service and interpersonal skills
• Professional demeanor
• Analytical skills

What we’ll offer you:

• Unparalleled support to grow your career
• Remote opportunity
• A culture that celebrates success and diversity
• Benefits and perks for you, your family and even your pets!
• Medical, Dental, Vision, 401K and paid time off for full-time positions