Job description

CULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:
Be part of a fast-paced office environment, and this role will provide assistance to HR Managers, Benefits Manager, the Training team as well as responding to employee requests. It will require the ability to adapt to a variety of situations on a daily basis.

EDUCATION and/or EXPERIENCE:
Associate's degree or equivalent and a minimum of three years related experience equivalent combination of education.
Experience in an HR department or related degree preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate recognition programs including but not limited to: anniversary letters, quarterly recognition program, winning moments and organizational announcements.
• Manage a budget and maintain the relationships with the vendors associated with each order.
• Provide various monthly reports.
• Support benefits manager with employee changes and updates including but not limited to, insurance, VAC/PTO, open enrollment, COBRA, separations and unemployment claims.
• Use Excel to track attendance for all employee trainings.
• Support training team by gathering materials needed for training, creating BEO’s and modifying content as needed.
• Presentation skills to enhance orientation or other trainings as needed.
• Ability to meet time-sensitive deadlines.
• Assist with employee communication platforms including but not limited to Beekeeper and constant contact.
• Serve as HR “receptionist”, responding to requests from individuals who come to lobby window.
• Screen incoming calls, respond independently to inquiries when possible, and deliver accurate and timely phone messages. Prepare and send outgoing letters/packages as needed.
• Maintain and order office supplies as needed. Maintain department files, including storage, shredding, etc.
• Process invoices and credit card bills for payment.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write grammatically-correct reports, business correspondence, and help write procedure manuals. Ability to effectively present information and respond to questions from executives, supervisors/managers, attorneys, outside vendors, etc.

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.

CONFIDENTIALTY:
Must maintain the highest level of confidentiality when dealing with HR documents, processes and situations or information.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:
To perform this job successfully, an individual should have proficiency in Microsoft PowerPoint Publisher/Canva, Excel, and Word. Ability to navigate and support Social Media channels.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.

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