ICS Program Supervisor

Full Time
Charlotte, NC 28209
Posted
Job description

Essential Job Functions:

  • Employs and works to retain qualified staff for services within their assigned area. Monitors personnel, training and health requirements and maintain current files.
  • Responsible for supervision including annual performance reviews of direct care para-professionals.
  • Ensures the appropriate development of person centered plans and the implementation of these plans.
  • Monitors all required documentation to ensure local, state, federal and Agency requirements are met.
  • Supports individuals and their families to ensure Personal Outcomes are a part of their Person Centered Plan and that Personal Outcomes are a focus for supports.
  • Collaborates with MCO and other entities to ensure supports are developed based on wishes and desires of individual and family.
  • Promotes team and employee interaction and communication.
  • Ensures that training, coaching and progressive discipline are in place, to maximize staff development.
  • Supports ICS Managers with management of program budgets by ensuring necessary authorizations are in place before supports begin or continue, ensuring that direct care para-professionals are working appropriately scheduled hours.
  • Provides and coordinates training and ensures all training requirements for Direct Care para-professionals are met.
  • Coordinates the scheduling of Direct Care para-professionals providing supports.
  • Works with individuals and family to develop schedule for appropriate services.
  • When on call, Supervisors will be available for emergencies related to individuals we support.
  • Anticipates staffing needs and responds to schedule changes, taking the appropriate action to avoid problems.

Requirements

Minimum Qualifications:

  • A degree from a Department of Education accredited four-year college or university with qualifications to be credentialed as a Qualified Professional.
  • Ability to communicate effectively both orally and in writing.
  • Valid state appropriate driver’s license in good standing.
  • Must be able to pass a criminal background check

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