Job description

Position: Landowner Affairs Team Member

Location: Remote

Duration: 06 Months Contract Initially

JOB DESCRIPTION

· At organization, our Landowner Affairs Team is considered an integral part of the company. The Landowner Affairs Team is the first point of contact and direct link for our landowners.

· The Landowner Affairs Team promotes loyalty by building long-term, mutually beneficial relationships with our 24K + landowners.

· Our goal is to support and resolve all landowner needs, inquiries and concerns to help maintain or build landowner loyalty, confidence, and satisfaction which is critical to organization business success.

· The Landowner Affairs Team problem solves by researching data points in turn addressing concerns and working with our business partners both internally and externally to resolve the landowner issues.

ESSENTIAL JOB FUNCTIONS

· Triage internal and external communications and correspondence from landowners, business partners, attorneys, tax professionals, authorized representatives, customers etc.

· Professionally and effectively develop positive influential relationships and handle inquiries, concerns, and requests to accurately assess and efficiently resolve issues within a timely manner in line with organization and landowner expectations.

· Collaborates and builds long term relationships with cross-functional business partners both internally and externally

· Identify leads from our assessments with landowners to assist Real Estate Acquisitions in determining if an opportunity exists for extensions, permanent easements, buyouts, etc.

· Generate and provide financial statements upon requests for reconciliation of accounts.

· Research and abstract data through multiple tools to retrieve information needed to accurately resolve landowner issues. Abstracting the data needed to make an assessment includes interpretation of ground leases and various legal documents, reviewing and interpreting recurring billing, escalations, accounts payable ledger and JDE address book detailed information.

· Identify billing or data integrity issues, verify accuracy of payments or billings, and notify appropriate contacts if an inaccuracy is determined or escalation is needed.

QUALIFICATIONS

· Establishes a solid reputation for integrity by maintaining high ethical standards and professional codes of conduct.

· Knowledge of MS Office Suite programs.

· Knowledge of JD Edwards is a plus

Job Type: Full-time

Pay: $32.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Dealing with Landowners: 3 years (Required)
• MS Office Suite: 2 years (Required)
• JD Edwards: 2 years (Required)

Work Location: Remote

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