We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

Position Summary

Reporting to Information Technology Senior Director, the Information Technology Director will be responsible for providing guidance on infrastructure solutions, architectures, and support for business processes and working closely with other IT Teams in assessing, planning, and implementing infrastructure solutions and to ensure the IT infrastructure is available and secure.

Position Responsibilities

• Providing guidance on infrastructure solutions, architectures, and support for business processes;
• Managing daily operations of core infrastructure and platforms including, but not limited to, firewalls, data and voice networks, storage systems, and associated IT services;
• Working closely with the IT Security department to manage network vulnerabilities, software updates and patches;
• Participating in and leading IT projects, and where applicable, ensure these are delivered within scope, budget, and adhere to company governance processes;
• Maintaining and developing adequate technical documentation for the region's network infrastructure and for complex technical solutions;
• Working to increase user satisfaction by monitoring critical IT systems and ensuring timely response and fix times;
• Mentoring the IT staff and providing guidance and hands-on training. Promoting excellent customer service, high quality of work, and efficient problem-solving standards;
• Proactively researching new and more efficient technology and vendors in the pursuit of stability and reduction of expenses;
• Working with IT Leadership in the budgeting process. Managing expenses and projects within approved budget guidelines;
• Facilitating routine meetings to discuss strategic goals and progress; and
• Communicating within the IT teams and across departments to ensure success.
• Perform other duties as assigned.

Position Requirements

• Bachelor's Degree in Electronics and Communication Engineering or a related field;
• 5 years of progressive experience in an IT Infrastructure related field, including:
• 2 years of technical management experience overseeing a team; and
• 1 year of experience in information security architecture and information security system design, including at least one year experience with the following skills and technologies:

• datacenter technologies, including virtualization technologies, storage, replication, and backup;
• Microsoft Products including Active Directory both on-premises and Azure AD, Azure Privileged Identity Management (PIM), MFA, and Intune;
• TCP/IP and Ethernet networks (e.g. VLANs, VPN, VoIP, LAN/WAN), and network devices such as switches, routers, and wireless access points;
• DNS, DHCP, Terminal Services, File Servers, Print Management, Group Policy; and
• security technologies such as firewalls (Palo Alto preferred), intrusion detection and intrusion prevention.

Benefits

• Health and Prescription insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Disability insurance
• Accident, Critical Illness and Hospital Indemnity insurance
• Paid time off
• Paid Holidays
• Retirement plan benefits
• Professional developmentand education benefits
• Employee assistance program

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.