Job Summary:

The PMO Manager leads the intake process for project requests, works with project sponsors, business stakeholders, and IT leaders to ensure that business cases and project charters are appropriately documented and meet project standards and practices within PMI. The PMO manager leads the IT Portfolio Governance process including planning and facilitating the monthly IT Governance approval meeting. This role also leverages the project management framework to execute IT projects through the project lifecycle to deliver business value. In addition, this role defines and executes on the continuous improvement roadmap for the PMO capabilities for the organization.

If you are passionate about building a strong IT project management office that directly unlocks business value and are energized about solving problems with a great team this is the role for you.

Why Work for Advocate?

• Great benefits beginning day one to include Medical/Dental/Vision
• HSA, FSA, and Dependent Care FSA options are available
• HSA Wellness Program with $300 employer contribution
• Annual biometric screenings
• Company swag on day one
• Employee appreciation days
• Onsite gym reimbursement
• Beautiful new Dublin, OH location with natural light, standing desks, dual monitors, 3 coffee bars, self-serve market, and onsite café
• 401k with employer match: 100% on the first 3%, 50% on the next 2%
• A culture of promotion from within
• PTO and sick time
• 10 paid holidays to include the day after Thanksgiving and Christmas Eve
• Consistent Monday through Friday schedule
• Referral bonuses
• Potential for hybrid work schedule
• Parental leave
• Employer-paid short/long-term disability and Life/AD&D
• Employee of the Month bonuses

Essential Job Functions:

• Accountable for the IT Portfolio processes including IT planning, portfolio governance, project methodology framework, and resource capacity management
• Ensure project management standards are being executed across the IT project portfolio
• Drive improvements into the PMO program and ensure industry best practices are leveraged
• Create and maintain staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and external staffing support. Makes recommendations to management regarding long-term contractors and/or additions to staff.
• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan.
• Implement project communications including project steering committee meetings and status reports
• Manage project risks and issues and implement mitigation plans.
• Ensure that project goals are accomplished and in line with business objectives.
• Direct and coordinate activities of project personnel to ensure project delivers on schedule and within budget.
• Establish and facilitate the right communication mechanisms and cadence with key partners. Work with leadership to ensure the appropriate project team structure is defined and implemented.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.

Required Skills:

• Must have the ability to effectively manage changing priorities, and in doing so, clearly assess and communicate impacts to other team projects & commitments.
• Manage multiple, simultaneous projects of varying scale & complexity.
• Adaptability, flexibility, and a readiness to work within a dynamic & evolving technology landscape.
• Strong planning, organizational and collaboration skills are essential for success in this role.
• Must have high proficiency in oral & written communication with the ability to influence others and drive issues & decisions to resolution.
• Experience in Business Analysis discipline
• Clear understanding and experience in project and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and OPM3)
• Experience managing an IT Portfolio or Project Management Office.
• Experience in a supervisory or management position.
• Experience managing external partner relationships and contract staff
• Excellent leadership, interpersonal skills and organization skills.
• Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences.
• Demonstrated ability to set and meet goals, asses resource needs, develop schedules, monitor and communicate status, and develop processes and procedures.
• Ability to take ambiguity and clarify for self and others

Education and Experience:

• Bachelor’s Degree in Computer Science, Management Information Systems, Business or related field.
• A minimum of 5+ years’ experience performing project management role on complex projects
• Certifications: PMP, CAPM, PMI, CPMP, MPM
• Experience in direct work with stakeholders.

Physical Demands: This is largely a sedentary role. This would require the ability to move and carry files and paperwork, open filing cabinets and bend or stand as necessary.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

EEO Statement:

ADVOCATE Revenue Cycle Management does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.