Job description
Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.
Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
The opportunity
As part of EY Technology Services, your work will span the full product lifecycle, from design through engineering, product management, deployment, and testing, to support, user experience and architecture across several areas, including Desktop Experience, In-Office Experience, Office 365 Productivity Platforms, Collaboration Services, and Microsoft 365.
The role requires mastery of the technical knowledge of project management inter-related process stages i.e., initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management.
A project manager is responsible for delivering IT projects to schedule, budget, and quality. Also, the project manager must have excellent stakeholder relationship management skills to successfully lead and manage the project team and project stakeholders, and have expertise recognized and requested by customers.
Your key responsibilities
Monitoring and managing project baseline to ensure activities are occurring as planned in terms of scope, budget & schedule while managing variances. Proactively identifying risks and issues on projects and potential points of contention for missed deliverables. As a project manager you will be responsible for creating and implementing strategy to mitigate shortfalls in timeline and budget and demonstrate business analytics skills to manage and meet sponsor and customer needs.
Skills and attributes for success
Mastery of Project Management Skills (includes Risk Management, Issue Management, Stakeholder management, Quality Management, Project Planning, Schedule Development, Scope Management and Cost Management)- Experience managing Infrastructure scope for new offices, relocations and renovations
- Working knowledge of office Infrastructure – low voltage cabling, data circuits, routers, switches and access points
- Mature Leadership Skills when it relates to strategy, Risk Management, problem solving, Team Management, inter-personal relationships, negotiation and Communication Management
- Advanced level experience using MS Project, Visio, EPPM and Microsoft Office (Word, Excel and PowerPoint)
- IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement
- Must have analytical and problem-solving skills to manage multiple factors on a project anticipating problems before they occur, defining the problem or risk, identifying possible causes and implementing the most appropriate solution
- Strong team working skills across matrixed client, supplier, and geographically dispersed virtual teams
- Strong written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing and interpersonal skills (include negotiation)
To qualify for the role, you must have
Experience of managing IT projects with personal accountability for delivering to time and cost for large, typically up to $500,000 in value and 6 to 12 months in duration- Proficient in project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management)
- Experienced in using offshore resources
- 10 to 15 years of experience in a corporate IT environment and 8 to 10 years of experience in project management
Ideally, you’ll also have
Familiarity with CSM Tools & Apps- Knowledge on PMI & Agile Standards
- Project management certification is preferred (PMI/CAPM or PMP, PRINCE2). Familiarity with
- ITIL v3 or 4 would also be advantageous
What we look for
As a Project manager you’ll be responsible for delivering projects to schedule, budget & quality.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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