Job description
Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.
Follow Us on LinkedIn:
https://www.linkedin.com/company/donaldson/
The Inside Sales Representative II role is the opportunity to be part of a unique business, provide critical support to the sales team and build rapport with customers. This position will be a primary contact for many groups internally, while also building relationships externally and handling a variety of responsibilities. This is a great opportunity to work with a strong team, utilize your communication skills, and gain valuable experience within Donaldson. This hybrid role will work out of our Bloomington, MN office.
Role Responsibilities:
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Cultivate and enhance customer relationships through superior support and responsiveness.
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Leverage relationships to maintain and grow the business and identify potential opportunities.
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Investigate and troubleshoot account matters by working with Customer Service, Operations, Engineering and Quality to promptly resolve.
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Maintain updated account information and support customer base through Oracle, SharePoint, CRM, BI and CAPA sales process tools.
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Coordinate with internal contacts to ensure customer concerns are being addressed and needs are being met.
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Collaborate with sales team to perform special assignments as required.
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Solve practical problems and deal with a variety of changing situations daily.
TRAVEL: Less than 10%
Minimum Qualifications:
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2+ year of sales or customer service experience
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High School diploma
Preferred Qualifications: (
Max bullets per section 10)
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Bachelor’s degree or higher
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Motivation for Sales
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Customer Service oriented
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Familiarity with Office Suite
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Ability to prioritize and self-monitor workload
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Meeting sales and activities goals
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Experience using a CRM and ERP systems
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Desire to grow and develop
Key words: customer service, sales support, multitask, Excel
#LI-Hybrid
Come make a World of Difference!
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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