Job description

IBT Industrial Solutions is seeking dependable, career-minded individuals who get excited about finding solutions for our customers. We have a rich culture full of long-term employees with deep expertise in their areas. It's no surprise that our creative, team-oriented employees stay with us for an average of 15-years. To reward each employee's commitment, we offer a comprehensive benefits package, tuition reimbursement, weekend-free 8-5 work schedules, a robust training program, opportunity for rapid advancement, and retirement savings with a company match. Apply here to love your work and who you work with, every day!

WHO SHOULD APPLY
If you are looking for a partnership with an organization that cares about its employees, keep reading. Lawler Gear is looking for dependable people who care about the results they achieve each day. We are looking for people who will come to work consistently, demonstrate their leadership and creative individuality to help the team accomplish results that are needed for success. If you are looking for a place to begin a fantastic career…look no further! Our employees have an average of 24 years employment at Lawler Gear.

PURPOSE
Act as the first point of contact for customer sales inquiries and leads. Provide prospecting, quoting, and pricing support to Sales team. Provide excellent service and develop strong working relationships with customers and business partners (suppliers, vendors).

MAJOR RESPONSIBILITIES

• Provide inside sales and customer service support for all customers, suppliers, and vendors, including product sourcing, vendor assistance, quoting, and job status communication.
• Support customers, suppliers, and vendors via email and phone communications.
• Maintain open, timely communication company leadership, customers, and business partners.
• Promote a positive attitude to co-workers, customers, suppliers, and vendors, while promoting company services.
• Other duties as assigned

KNOWLEDGE/EXPERIENCE

• Experience inside sales and customer service required.
• Experience working with gear manufacturing and machine shops, not required but a plus.
• Experience with manufacturing quoting process and tools, not required but a plus.
• Excellent oral and written communication skills with the ability to effectively present information and respond to customer questions and information.
• Ability to specify technical products and to provide technical sales information.
• Strong PC and collaboration software skills with the ability to use business applications to improve efficiency and effectively communicate.
• Ability to learn/use specific enterprise software tools such as SolidWorks CAD, JobBoss ERP, Microsoft Office and Google Office.
• Valid driver’s license and clean driving record.

POSITION TYPE/EXPECTED WORK HOURS

This is a full-time position based in Lee’s Summit, Missouri, with a typical work schedule from 8am – 5pm Monday through Thursday and Friday 8am – 12pm, however hours may vary based on production scheduling. At times, extended work hours may be required as dictated by business needs. Overtime should not exceed 10% on average.

WORK AUTHORIZATION

The candidate must be authorized to work in the United States.

IBT Industrial Solutions is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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