Now Building – Future Leaders!

Professional Building Supply, a Division of USLBM Is Seeking a Installation Service Coordinator to join their team!

Essential Job Duties

• Answer customer service phone lines and schedule service appointments.
• Inventory tracking and weekly ordering of screens.
• Coordinate with Installation and Service Technicians, and/or vendors to maximize completions, minimize days out, and meet customers' schedules.
• Report on the status of service to sales department and managers, this includes daily entering of previous days notes.
• Coordinate with shop manager and shipping coordinator paperwork and manufacturing, staging, or delivery of material for next day scheduled services.
• Maintain database on service requests.
• Maintain past due service part orders and invoice material as needed.
• Work with others, internally and externally, to deliver products and services on time and complete.
• Work with other employees to identify and communicate barriers that keep us from achieving results.
• May need to train another associate to back up this position during vacations and illness and other absences.
• Properly invoice and bill for chargeable / billable service. Assist Credit as needed to collect.
• Create and update a procedure manual for the department.
• Other duties as assigned by Management

We want you to build your career with us! Can you check all of these boxes?

Knowledge, Skills & Abilities

• Minimum education required—High school diploma or GED
• Minimum experience required—1-2 years of office administration and/or millwork experience preferred
• Special skills/knowledge required — Ability to handle interpersonal conflict, strong verbal and written skills, and ability to pursue collections as needed to meet goals of company.
• Confidentiality requirement-high
• Other—Computer literate in applicable software and hardware applications.
• Physical demands include lifting up to 25 lbs. frequently and 50 lbs. occasionally, standing, walking, or sitting for extended periods of time, and bending or stooping.
• This position is deemed as a Safety Sensitive position.

Building Your Career With Benefits:

• The Usual. Medical, Dental, and Vision (starting the 1st of the month after 30 days).
• The Good. 401(k) with company match.
• The Best. Paid Time Off and Closed Holidays.
• Even Better. Employee Discounts and Company Cookouts.
• We now offer Daily Pay

Build Your Future Today With Professional Building Supply.

A Division of US LBM Holdings, LLC is an equal opportunity employer of all qualified individuals. We are committed to being a welcoming workplace that includes partnering with individuals with diverse backgrounds and experiences. This helps us hold our mission of being the Employer of Choice while providing our employees with the ability to build their career. People of color, women, LGBTQIA+, veteran, and persons with disabilities are encouraged to apply.