Job description

Title: Coordinator II - Insurance Collections Representative

Anticipated Start Date: 04/10/2023

Anticipated End Date: 09/02/2023

Location: Monroeville, PA USA 15146

Description:

• Client Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Insurance Collections Representative to handle insurance follow up. The Insurance Collections Representative will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.

Experience

• Required:

• 18 months Healthcare Insurance related experience such as reimbursement/collections or medical insurance billing or insurance collections.

• One or more years of experience using Microsoft Office products’ specifically Excel, Outlook and Word.

Preferred:

• Experience in Insurance follow up

• Effective customer service skills and experience that shows ability to work in a team environment

• Attention to detail

• Ability to utilize analytical skills

• Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail

• Ability to communicate with clientele in a professional manner; both verbally and written

• Ability to manage simultaneous projects and prioritize accounts in a fast-paced environment.

• Strong attention to detail.

• Ability to work both independently and collaboratively with a team environment.

• Able to meet deadlines.

• Excellent problem-solving skills.

• Computer Skills and strong typing proficiency.

• Confident decision maker.

Position Summary

• Key Responsibilities of the Insurance Collections Representative:

• Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing

• Emphasis on following up with insurance payers via phone, fax, Provider Portals, internet and mail.

• Excellent telephone manners and communication skills with payers, patient, co-workers and your management team.

• Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors

• Maintain supporting chronological notes that detail action taken to resolve outstanding account balances

• Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines

• Research and respond by telephone, via the internet and in writing to insurance companies regarding collection issues and problems

• Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing

• Bring updates to leadership team and team meetings as warranted.

Education

• Verifiable High School diploma or GED required

Job Type: Contract

Salary: $18.00 - $19.00 per hour

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Customer service: 2 years (Required)

Work Location: On the road

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.