Job description

Banyan Treatment Centers is recruiting a full-time Intake Coordinator to join our team in Lake Worth, FL!

Schedule Available:

• To be further discussed in interview.

Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 15 locations throughout the United States.

Banyan Treatment Centers offers:

• Opportunity for growth
• CPR Training
• CEUs
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• PTO
• 6 Paid Holidays
• Retirement Savings Plan
• Employee Assistance Program
• Weekly pay-cycle

The Intake Coordinator is responsible for managing and implementing systems, particularly inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. They are also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction. communication with the referral source and other services provided as needed. In addition, they aide the Behavioral Health Services department assuming the role of Behavioral Health Technician (BHT).

Primary Responsibilities:

• Monitors SalesForce on a consistent basis to check for pending admissions.
• Creates potential admission files in Kipu.
• Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
• Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
• Converts Leads to Admits in SalesForce.
• Updates whiteboard to include travel information, projected bed, patient description, and phone number.
• Assists with intakes, as needed.
• Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
• Maintains updated competencies required to perform client assessments
• Assists with coordinating travel with BHT supervisors.
• Assist the Behavioral Health Services department by assuming the role of Behavioral Health Technician (BHT).

Qualifications:

• Associates Degree and/or meets experience requirements.
• 1-2 years work experience in the field of substance abuse and/or mental health, preferred.
• Experience with KIPU EMR preferred
• Strong customer service skills
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Familiar with community resources

If you are interested in learning more about the position and potentially joining our dedicated team in a new capacity, “Apply Now.”

EOE

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Morning shift

Education:

• Associate (Preferred)

Experience:

• substance abuse and/or psychiatric setting: 1 year (Preferred)
• KIPU/EMR/Salesforce: 1 year (Preferred)

Work Location: One location

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