Job description
Powering Performance Marketplaces in Digital Media
QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and "research and compare" consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks.
Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.
Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.
We believe in:
- The direct measurability of digital media.
- Performance marketing. (We pioneered it.)
- The advantages of technology.
We bring all this together to deliver truly great results for consumers and brands in the world's biggest channel.
Job Category
In this role as our Implementation Specialist, you will own the publisher/affiliate onboarding experience. This role requires internal and external communication, technical integration mastery, and support for partner expansion. We are looking for someone smart, hard-working, technically savvy, resourceful, detail-oriented, and able to execute at a high level.
Responsibilities
- Ownership of the Publisher on boarding process and the initial point of contact for publishers, ensuring a fast/smooth onboarding experience.
- Coordinate closely with Media Operations, Client, and Business Development teams to ensure timely, efficient publisher onboarding and expansion
- Ensure all new publisher implementations adhere to client and program guidelines
- Manage, track, report on the publisher onboarding process.
- Efficiently facilitate new service expansion with existing publishers.
- Identify and troubleshoot technical issues around integrations between publishers and QuinStreet.
- Serve as the project lead moving existing publishers to an updated integration.
- Identify areas of improvement and lead the charge to streamline the onboarding experience along with product/service expansion for publishers, including reworking documentation materials.
- Monitor, identify and execute fixes for existing integrations
- Perform monthly audits aimed at uncovering bugs, new integration requirements, and opportunities for growth
- Assist with ad-hoc projects and initiatives as needed.
Experience
- 2-4 years of experience in account management, quality assurance or online marketing
- Analytical mind with the ability to interpret data/results and take appropriate action. Ability to decipher some code and/or familiarity with the following (API, XML strings, Tracking Pixels, iframe, HTML)
- Highly organized, able to prioritize and multi-task, maintain attention to details
- Excellent verbal and written communication skill
- Effectively manages time with skill and prioritizes multiple objectives
- Ability to work collaboratively and take feedback but also function autonomously with a willingness to "figure it out"
- Experience with process creation and documentation preferred
- BA/BS degree in Marketing, Business, Economics, or related
- Must be very comfortable with numbers and highly proficient in Excel to analyze data
- Evidence of working efficiently and creatively in situations that require strong organization and multi-tasking skills
- Prior experience with business intelligence/data visualization tools such as Tableau preferred
- Thrive in a fast-paced, team environment
#LI-REMOTE
QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Please see QuinStreet's Employee Privacy Notice here.
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