IT Help Desk Technician

Pomeroy
Full Time
Remote
$20 - $22 an hour
Posted
Apply This Job
Job description

Pomeroy is seeking a Customer Technology Service Desk Representative for a 3-6 month contract. We are looking for highly motivated individual with a great work ethic and a passion for being at the forefront of healthcare technology. Shifts are Monday through Friday and range anywhere from 7am - 7pm CT.

Requirements:

  • 4+ years of IT related support
  • 5+ years in customer Service
  • History of escalation/ticketing system experience
  • Active Listening and Comprehension – Hearing and understanding the true issues behind the customer interaction.
  • Active Directory
  • Critical Thinking and Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Computer Technology – Strong troubleshooting knowledge of Word and excel related suites. (documents, spreadsheet manipulation)
  • Web navigation as well as browser troubleshooting
  • Experience with basic IT support within the Healthcare industry is a plus
  • CompTIA A+ Certification Strongly Desired

Responsibilities:

  • Answering both customer and employee inquiries on a variety of products
  • Providing support through phone, email, and a ticketing system
  • Assist and resolve with simple connectivity and web-based issues
  • Act as knowledge expert on services listed below

Our proprietary product offerings include:

  • SupplyManager ecommerce ordering system
  • ORBITS suite of inventory and charge management products, including barcode scanning technologies.
  • As well as various other company products currently in the environment or yet to come.

Job Types: Contract, Temporary

Pay: $20.00 - $22.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Help desk: 4 years (Required)
  • Customer Service: 4 years (Required)

Work Location: Remote

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.

Save This Job Apply Job

Intrested in this job?

Related Jobs

All Related Listed jobs

Customer Service
Arnold Family of Restaurants, LLC dba Pizza Hut Shreveport, LA 71105

Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the
Event Staff
J-Dogs Catering and Amusements West Berlin, NJ 08091 $13 - $18 an hour

Are you dependable, fun-loving, people-oriented, drama-free, drug-free, detail-focused and energetic? We are looking for people like you!We bring the fun and offer an array of festival foods,
Accounting Clerk/Payroll
ProTalents/ProAssets Solutions Río Grande, PR 00745 $14 an hour

Requisitos: Grado Asociado o Bachillerato en Contabilidad o Administracion de Empresas Ingles intermedio Contar con 6 meses de experiencia en procesos de nmina y en accounts payable
SUPV, HOUSEKEEPING FLOOR
Hershey Entertainment & Resorts Company Hershey, PA 17033

This position is responsible for ensuring that all work performed by the Housekeeping Department in guest rooms and public areas meets expected standards of cleanliness and consistency.

Personal Care Aide - Tomball
Elara Caring Tomball, TX

At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our
Ford Certified Diesel Technician
Jarrett Ford Automotive Group (Winter Haven) Winter Haven, FL 33881

Job Description The Diesel Service Technician is responsible for servicing and repairing vehicles as assigned by the Service Manager, Team Leader, or Assistant Service Manager. In addition, the
Retail Parts Pro
Advance Auto Parts Hooksett, NH 03106 From $18 an hour

Retail Parts Professional Job DescriptionPublish Date: 03/10/2023What is a Retail Parts Pro?Professional level sales position capable of supporting advanced functions of the DIY business. The role
Senior Lecturer, Wheelock College of Education & Human Development, Educational Leadership and Policy Studies
Boston University Boston, MA 02215

The Boston University Wheelock College of Education & Human Development invites applications for a full-time, nine-month Senior Lecturer of Higher Education Administration. We seek an
Nursing Assistant CV
Grady Health System Atlanta, GA 30315

Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career
Construction Foreman - Traveling
Pontchartrain Partners, LLC Houston, TX 77087

Pontchartrain Partners, LLC is looking for a Foreman to join our Alternative Energy Team! The Foreman will be responsible for the construction of alternative energy infrastructure around the United