IT Project Manager 2 (PN 20036263)

Join Our Team!

Accepting applications for IT Project Manager 2 (Hybrid)

Who Are We?

The Department of Developmental Disabilities (DODD) is a trauma informed care agency focused on implementing our core values and providing support to people with developmental disabilities. We oversee a statewide system of supportive services that focus on ensuring the health and safety, supporting access to community participation, and increasing opportunities for meaningful employment. To learn more about DODD click here.

The Division of Information Technology Services (ITS) is responsible for the safe, efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business.

What will you do?

40% Directs & manages assigned projects, that covers all phases of project management, relating to the DODD portfolio with activities & responsibilities involving organizations external to department, whose primary stakeholders are executives &/or local political organizations/individuals. Works directly with Departments to define and understand business processes and associated business activities for each user group to develop an IT strategic plan/roadmap that maps to business strategies. Communicates at a high level the services and technology in use with end users. Coordinates projects with other services &/or projects relating to the DODD portfolio. Advocates & facilitates adoption of standards & best practices through awareness building, coaching, mentoring & training of staff. Oversees lower-level project managers & assists project team in creating mission, vision, goals, objectives & scope definition for information technology projects. Participates in prioritizing projects for Information Technology. Defines milestones & deliverables. Monitors & reports the status of key milestones & deliverables to ensure that business needs are formalized, tracked, and resolved. Tracks business satisfaction with services provided. Ensures that effective communication occurs related to service delivery and project delivery (e.g. planned downtime, changes open tickets). Prepares status meetings, including accomplishments, issues, completion percentage, & burn rate. Coordinates DODD &/or Division of Information Technology Services initiatives. Acts as a bridge between IT and the business. Maintains project documentation repository. Manages sign-off of key deliverables. Conducts risk management, analysis, & develops mitigation plans. Assists with writing departmental policy & procedures. Directs implements & monitors departmental policy & procedures & ensures compliance. Establishes procedures/guidelines for monitoring & compliance. Reviews & interprets departmental policy & procedures & recommends modifications. Develops process plans.

35% Implements & coordinates project phases: coordinates multitude subprojects with stakeholders. Participates in & facilitates Agile/Scrum software development framework. Develops process flows &/or information flow charts for existing business processes & designs & recommends new business processes &/or information flow charts for system implementation & improvement. Facilitates business process reengineering. Gathers & determines business requirements to serve as a foundation for system design, development & implementation phases of a project. Prepares business plans & proposals consults with users, vendors, & data system management in order to obtain & analyze data necessary for information technology development. Serves as a liaison to business units, stakeholders, end users, product owners & other state agencies. Interviews business & technical matter experts. Manages change control process (e.g. tracking change requests, conducting change control meetings, conducting impact assessment for agreed-upon changes, coordinates communication of changes). Determines needs for division of subprojects & distribution of work for projects & subprojects to lower level project managers & oversees activities conducted within each subproject.

20% Defines project requirements, quality standards & timelines; determines & evaluates risks that may affect project; defines specific activities to be performed to produce project deliverables. Plans & implements software pilots: develops testing strategies. Manages development & execution of testing scripts based on use cases & software specifications for web-based applications. Conducts system, usability, accessibility, & user acceptance testing for web-based applications. Manages defect tracking & measures acceptance criteria. Conducts user satisfaction surveys & analyzes results to recommend quality improvements.

5% Attends meetings, conferences &/or workshops on related topics. Other Duties as assigned.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

• Or 4 yrs. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal); 12 mos. exp. in budgeting & calculating cost projections of program/projects.

• Or 12 mos. exp. as Project Manager 1, 63381 or IT Project Manager 1, 63384.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

(*)Developed after employment.

Supplemental Information

• Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.
• No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.
• Unusual Working Conditions: Travels a minimum of twice a year to each DODD developmental center.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to disability, please contact ADA Coordinator Tamara Hairston at 614-466-2508 or by email at EEO-DiversityAffairs@dodd.ohio.gov.

THE FINAL APPLICANT SELECTED FOR THIS POSITION WILL BE REQUIRED TO SUBMIT TO URINALYSIS PRIOR TO THE APPOINTMENT TO TEST FOR ILLEGAL DRUG USE. AN APPLICANT WITH A POSITIVE TEST RESULT WILL NOT BE OFFERED EMPLOYMENT.

The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.