Job description

We are seeking an experienced IT Professional Services Account Manager who is accountable for full-cycle account management for key Entech clients that are using Entech’s Consulting Services. This includes cultivating client satisfaction as well as expanding the services Entech provides to clients. This is a growth-focused role, where the Account Manager will have the opportunity to create success.

The ideal candidate:

• Strong individual contributor with ability to thrive in a fast-paced company while also being able to navigate Fortune 500 companies and strengthen relationships with all levels of a client's hiring chain of command.
• Very skilled in relationship management with ability to gain cross-functional buy-in from key decision-makers
• Able to think strategically and make actionable recommendations for improvement
• Strong first hand experience in IT delivery management and staff management
• A background in IT Staffing recruiting

Responsibilities:

• Strategy, planning & execution of business development activities to protect and expand Entech’s business within one or more key clients
• Introduce solutions to existing clients to help improve their business performance by utilizing existing Entech products and services and/or participating in the development of additional solutions to meet those needs
• Manage and maintain the delivery of client solutions and cultivate client satisfaction
• Contribute to the strategic direction of Entech as a key member of the account management team – reporting to the Director of Account Management for Entech’s Consulting Services Division

Qualifications:

• Minimum of 5 years of experience with relationship management with fortune 1000 client(s)
• Experience in an IT delivery role or a business role closely aligned to IT or IT staffing recruiting
• Ability to negotiate through large, complex organizations and influence key decision-makers
• Strong entrepreneurial skills to wholly manage clients (business development, delivery management, staff management)
• Creativity to customize solutions to match customer needs.
• Bachelor’s degree required

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training

Experience level:

• 8 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Malvern, PA 19355: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Malvern, PA 19355

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