As an IT Support Specialist for Marvel Medical Staffing

You will be responsible for assisting in the management, set up, and maintenance of Marvel’s technology systems.

Join Marvel

Here at Marvel, we believe that our employees are a community, and we incorporate all the missing pieces of the staffing world. So much time is spent at work, so why not make it a place to enjoy? From Health and Wellness activities to Flex Schedules and Company Events, we want Marvel to be a place our people look forward to going every day. We believe by continually improving our work culture, we provide a greater sense of fulfillment to our employees. Join us in our exciting expansion as we enlarge our footprint in healthcare staffing.

Essential Functions include the following. Other duties may be assigned.

1. Implements security measures.

2. Installs and updates approved software as needed.

3. Provides technical support to company staff and troubleshoots computer problems.

4. Reviews diagnostics and assesses the functionality and efficiency of systems.

5. Assists with the technology portion of new employee onboarding and ensures new employees have the technology and equipment they need.

6. Provides maintenance security tasks including email, firewall, cloud services, etc.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Position Type/Expected Hours of Work:

This is a full-time position. Hours of work are expected to coincide with the Company’s normal business hours, Monday-Friday.

Required Education/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

** Located in/near the Omaha, NE area **

• High school diploma or GED. Associate degree in a computer-related field highly preferred.

• Minimum of 1-2 years of experience providing technical support to users.

• Working knowledge of relevant operating systems, software, and programming.

• Excellent communication skills, both verbal and written.

• Excellent documentation skills.

• High attention to detail.

• Strong problem-solving skills.

• Ability to prioritize and multi-task with efficiency.

• Ability to work independently as well as in a team atmosphere.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel:

No travel is expected for this position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

No unusual physical demands. Predominantly sitting, some pushing, pulling, stooping, kneeling, typing, crouching, and lifting. Requires the ability to lift up to 30 lbs. Typical office environment.

Benefits & Perks: