IT Support Specialist

Full Time
Riesel, TX 76682
Posted
Job description

Qualifications:

Experience working in an academic institution, preferably K-12 education, preferred but not required.

Demonstrated knowledge of information system hardware and software troubleshooting skills and problem resolution.

Ability and willingness to learn new systems and technology.

Demonstrated ability in handling confidential matters in an ethical manner.

Knowledge of principles and practices of network design and administration.

Sound organizational skills and an ability to recognize and change work priorities in a timely fashion.

General Responsibilities:

The technician will be responsible for maintaining network, workstation, and peripheral operating systems, hardware and software applications. The computer technician will also be responsible for installing network operating systems, hardware and software applications or assisting in same. The job demands the ability to bend and lift, crouch, kneel, and walk in order to perform essential functions.

Functions:

Set-up, install, and maintain district computer systems. Recommend and/or install workstation hardware and software upgrades.

Set-up, install and maintain printers, computer peripherals, and their related software.

Install and troubleshoot computer software while maintaining license requirements.

Perform repair of computer hardware, printers, and peripherals, including acquisition of parts and maintaining service related records.

Maintain the network hardware, software, networkable computer applications and files.

Coordinate the annual cleaning and preventive maintenance of district computer equipment.

Provide support to end users through their requests for services by troubleshooting site hardware, software and wiring problems.

Provide basic training on the care and operation of district computer equipment as needed.

Provide technical support to building computer assistants.

Provide support to the network administrator(s) by being able to backup/restore files on the network, shutdown and/or reboot servers in the correct sequence in case of need, perform basic administration tasks on user accounts while maintaining data integrity and network security.

Provide input as needed for school technology planning and network operation.

Assist the Director of Technology

Job Type: Full-time

Pay: $13.11 - $22.00 per hour

Schedule:

  • 8 hour shift

Work Location: One location

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