Job description

Mission City Community Network (MCCN), a not-for-profit organization with multiple clinics operating as a Federally Qualified Health Center dedicated to serving low income and under-served families in the San Fernando Valley, San Gabriel Valley and Los Angeles and San Bernardino areas. MCCN is a full service health care provider with primary care services for children, adolescents and adults.

Position: IT Technician
Location: San Fernando Valley - North Hills, CA
Status: Full Time 40hrs/wk

• be willing/able to cover other sites, as deemed necessary

General Summary: The Information System Technician plays a role in the overall planning, design, installation, maintenance of all network, server, telecommunications, software, security and backup services, in cooperation with other IT staff and other consultants.

Essential Functions:

• Maintain, update, monitor, and resolve problems of all support systems (hardware and software) and telecommunication systems for all MCCN sites. Extensive travel is required
• Maintain internal systems security (including firewall) including evaluating all new components from security perspective.
• Take lead role in the configuration of network devices such as routers, switches, and modems.
• Ability to query and create various reports using MS SQL and other databases
• Work with guidance on several concurrent projects in a highly dynamic environment. Assume the technical responsibility on multiple projects simultaneously.
• Create/update computer policies.
• Manage vendors, and drive vendors to resolve issues.
• Uphold all HIPPA security and confidentiality standards.
• Work with technical and non-technical staff in implementing
• Electronic Medical Record(EMR)
• Maintain and update Websites as requested
• Other work as assigned by the supervisor

Qualifications

• High school degree or GED equivalent; Bachelor's degree in computer science, information systems or related field preferred
• Medical Systems background, a plus
• Completion of technical school classes in IT: CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification
• Previous experience as a help desk technician, computer technician, or IT support
• Three (3) years experience involving system and database administration, networking and software applications, including system maintenance, troubleshooting, patching, workstation and application support, Internet connectivity, security services and backup procedures.
• Strong LAN/WAN networking experience including VPN, TCIP/IP, DNS, DHCP, and network security protocols.
• Solid working knowledge of both Windows and MS SQL, file and directory structures, commands, command-line interfaces, scripts and utilities
• Strong working knowledge of system hardware, server deployment and configuration, and advanced systems diagnostic abilities.
• Excellent analytical and communications skills with demonstrated ability to plan and manage projects.
• Experience with current backup and restore technologies, enterprise antivirus and firewall management, and disaster planning and recovery.
• Knowledgeable of HIPAA confidentiality and security requirements

Full-time (30+hrs/wk) benefits include: Health, Dental, Vision and Life Insurance. Vacation, Sick, Holiday pay, and all other benefits mandated by law.

To Apply:
Please email your resume/CV to HR Dept. email.

MCCN is an Equal Opportunity Employer

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• system maintenance/ troubleshooting: 3 years (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

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